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Insurance Verification Specialist

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Associate Principal Engineer

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15 + years
Experienced with customer advocacy and client relationship management. Utilizes in-depth knowledge of customer service principles to address and resolve issues efficiently. Track record of enhancing customer satisfaction and loyalty through effective communication and problem-solving skills.
Knowledgeable and dedicated customer service professional with extensive experience in health insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dynamic Benefit Value Advisor at HCSC, Blue Cross Blue Shield of Texas, skilled in analytical thinking and empathetic communication. Consistently exceeded sales targets while enhancing customer satisfaction through active listening and problem-solving. Proven ability to manage complex case resolutions and maintain compliance, driving informed decision-making for clients.
Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dedicated call center professional with extensive experience in delivering exceptional support to providers through prompt, accurate, and objective telephone inquiries. Skilled in conducting thorough research to efficiently resolve issues while consistently utilizing 90% of scheduled time on the phone to meet business needs. Proven ability to work effectively under supervision, ensuring high-quality service delivery in a fast-paced environment. Committed to enhancing customer satisfaction and contributing to team success.

Dynamic healthcare advocate and Juris Doctor (JD) dedicated to empowering clients with clear, comprehensive, and up-to-date information, facilitating informed decision-making in the complex insurance landscape. Equipped with a sharp analytical mindset developed through forensic financial investigations, adept at uncovering solutions to complex insurance and pharmacy challenges. Committed to ensuring individuals never face medical crises alone, bringing a strong people-centric approach to contribute effectively to the innovative team at Maven Clinic.

Certified Nursing Assistant with strong skills in vital signs monitoring and electronic health records management. Proven track record in maintaining HIPAA compliance while delivering compassionate patient support. Effective communicator focused on enhancing overall patient care outcomes.

I am a highly adaptable professional with a strong background in warehouse operations. As a dedicated welder with experience at Arclabs, proficient in MiG, Flux core, Stick, and TiG welding. Not only am I attentive to my work, I also have expertise in equipment operation and freight handling, ensuring safety and efficiency while maintaining OSHA standards. Ready to leverage skills to streamline processes and support organizational goals. Not only outgoing as a person but outgoing in whatever job comes in hand, easily adapted to the environment. Focused on using attention to detail with new things to contribute to new open opportunities.

Entry-level Human Resources professional with a Bachelor of Science in Human Resource Management and a minor in Marketing. Experience includes employee training, recruiting support, performance management, and policy enforcement within fast-paced, customer-facing environments. Recognized for strong organizational skills, discretion, adaptability, and the ability to support both employees and leadership teams.

Results driven Underwriter with over ten years experience in Mortgage underwriting including Due Diligence, Loss Mitigation, Conventional, Prime, Alt A, and Non QM/Hard Money, and Subprime lending. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently maximized profits while minimizing the level of risk to the organization. Worked collaboratively with brokers, loan processors, realtors and closers to coordinate the timely underwriting and closing of prospective loans while maintaining quality standards and meeting client objectives. Astute, organized and methodical with an articulate communication style and a personable nature that ensures a high level of service for both internal and external customers.


Hardworking and passionate job seeker with strong organizational skills eager to secure Medical Insurance Collector / Biller position. Ready to help team achieve company goals.

Jimmele Ridley

Summary

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Insurance Verification Specialist

Patient Transporter

Insurance Verification Specialist

Education

MBA - Business Administration

Bachelor of Arts - Kinesiology

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Insurance Verification Specialist

Patient Transporter

Insurance Verification Specialist

MBA - Business Administration

Bachelor of Arts - Kinesiology

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