Open To Work
Chinonso Agueze
Houston,Tx
Summary
Motivated HVAC student at Houston Career Institute, committed to safety and reliability. Proven track record in effective communication and teamwork from various roles, including delivery and corrections. Actively seeking an HVAC Apprentice position to further develop skills in the installation, maintenance, and troubleshooting of HVAC systems.
Overview
1
1
Certification
6
6
years of professional experience
Work History
amazon DSP
KATY
Katy, Texas
09.2025 - Current
- Delivered packages on time across designated routes, ensuring customer satisfaction.
- Managed delivery schedules to maximize route efficiency and meet daily targets.
- Collaborated with team members to quickly resolve delivery issues, enhancing overall service quality.
- Communicated effectively with customers to confirm deliveries.
- Utilized GPS systems for navigation and route planning effectively.
- Loaded and unloaded delivery vehicles with accuracy and care.
- Maintained vehicle cleanliness and ensured proper functioning.
- Followed safety protocols during transportation and handling of goods.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Warehouse Associate
Amazon Fulfillment Center
Houston, Texas
01.2025 - 08.2025
- Streamlined package delivery processes, ensuring timely and accurate shipments, thereby enhancing customer satisfaction.
- Consistently exceeded performance goals by 20% through effective management of resources and optimization of workflow.
- Optimized warehouse layout resulting in improved space utilization and enhanced operational flow.
- Packed, sorted, and loaded packages for timely delivery, contributing to overall operational efficiency.
- Operated forklifts and warehouse equipment safely and efficiently, maintaining strict adherence to safety protocols.
Correctional Officer
Texas Department of Criminal Justice
Rosharon, Tx
01.2022 - 11.2024
- Enforced rules and regulations to enhance safety and maintain order within the facility.
- Maintained order and security in high-pressure environment, reinforcing commitment to safety and compliance.
- Controlled access points with high vigilance, preventing unauthorized entry and ensuring facility security.
- Responded swiftly and effectively to emergencies, demonstrating the ability to remain calm under pressure and coordinate appropriate action.
- De-escalated conflicts and resolved grievances through effective communication and problem-solving techniques.
- Collaborated effectively with medical staff to address health-related issues and ensure the well-being of inmates.
Sales Associate
AT&T
Houston, Texas
10.2020 - 11.2021
- Consistently exceeded sales targets by an average of 15% each quarter, demonstrating a strong ability to drive revenue growth and achieve performance goals.
- Demonstrated expertise in product knowledge, effectively communicating features and benefits to customers, maximizing sales opportunities.
- Developed and maintained strong customer relationships, resulting in a 20% increase in repeat business and improved customer loyalty.
- Managed high volume of customer interactions, addressing inquiries and resolving issues promptly to enhance customer experience.
- Resolved customer complaints and concerns, ensuring satisfaction and retention by addressing issues effectively.
- Collaborated with team members to meet collective sales objectives, promoting a supportive and results-driven environment.
- Adapted quickly to new product launches and promotions, ensuring seamless integration and effective communication to customers.
Education
TDLR Electrical Apprentice License. Valid Texas Drivers License - HVAC Technonlogy
Houston Career Institute(HCI)
Houston, TX03-2027
High School Diploma -
St Charles High School
Anambra, Nigeria09-2014
Skills
- Safety adherence
- OSHA knowledge
- Safety compliance
- Personal protection use
- Safety monitoring
- Load management
- Logistics support
- Time management
- Multitasking and organization
- Effective communication
- Problem solving
- Team collaboration
- Customer service
- electrical safety
Certification
- TDLR
- LOCKOUT/TAG OUT
- ELECTRICAL SAFETY
Timeline
amazon DSP
KATY
09.2025 - Current
Warehouse Associate
Amazon Fulfillment Center
01.2025 - 08.2025
Correctional Officer
Texas Department of Criminal Justice
01.2022 - 11.2024
Sales Associate
AT&T
10.2020 - 11.2021
TDLR Electrical Apprentice License. Valid Texas Drivers License - HVAC Technonlogy
Houston Career Institute(HCI)
High School Diploma -
St Charles High School