Chinonyelum Agbor
McKinney,TX
Summary
Professional banker with experience serving bank customers through various offerings. Helpful when processing transactions, opening accounts and cross-selling bank services. Team player quick to assist tellers, managers and other staff with various needs to deliver outstanding service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Banking Specialist
Wells Fargo
06.2019 - 08.2022
- Opened new accounts and made changes to existing accounts.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Investigated and resolved account issues by offering applicable options to customers.
- Helped customers prepare documents required to complete transactions and process requests.
Banking Specialist
First Convenience Bank
03.2015 - 05.2018
- Opened new accounts and made changes to existing accounts.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Investigated and resolved account issues by offering applicable options to customers.
- Helped customers prepare documents required to complete transactions and process requests.
Banker
Wood Forrest Bank
02.2010 - 03.2014
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Education
Bachelor in Cybersecurity - Cyber Security
Collin College
McKinney, TX07.2024
BBA - Business Administration
University of North Texas
Denton, TX12.2016
Skills
- Strong Sales Tactics
- Great Customer Service Skills
- Strong Ability To Work In Teams
- Commercial Banking
- Strong Communication Skills
- Strong Problem Solving Skills
- Knowledge Of Banking Regulations
- Proficient In Financial Software And Systems
Timeline
Banking Specialist
Wells Fargo
06.2019 - 08.2022
Banking Specialist
First Convenience Bank
03.2015 - 05.2018
Banker
Wood Forrest Bank
02.2010 - 03.2014
Bachelor in Cybersecurity - Cyber Security
Collin College
BBA - Business Administration
University of North Texas
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