A customer service skilled individual who is eagerly seeking employment with a company where I can utilize my profession and mastery of skills to take on new challenges and overcome obstacles.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Specialist
InteliTrac
Fort Worth, TX
12.2022 - 11.2023
Researched and identified potential candidates for open positions.
Developed and maintained relationships with hiring managers to understand their talent needs.
Posted job openings on various job boards, social media sites, and other resources.
Conducted initial phone screens of potential candidates.
Coordinated interviews between hiring managers and prospective employees.
Maintained applicant tracking system records and updated candidate information as needed.
Reviewed resumes, applications, and other documents submitted by applicants.
Utilized Boolean search strings to identify passive candidates online.
Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
Built talent pipeline according to core company values and role requirements.
Recruiter
HealhTrust Workforce Solutions
Dallas, TX
12.2021 - 10.2022
Explained job duties, compensation and benefits to potential candidates.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Compiled data from personnel records and prepared reports on candidate performance and qualifications.
Provided hiring status updates to HR and managers for comprehensive oversight.
Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
Participated in local job fairs and recruitment events for prospective hiring.
Advertised and promoted open positions using social media and digital marketing procedures.
Sales Representative
Vivax Pros
Denver, CO
04.2021 - 09.2021
Handled customer situations by making amicable decisions for customers and company.
Promoted products and boosted brand awareness through targeted marketing campaigns.
Maintained extensive knowledge of our services with Vivax Pros, providing customers with thorough information regarding operation, features, and pricing.
Explained warranty pricing and requirements to safeguard customer investments.
Generated sales leads by door to door action.
Sales Consultant
HomeAdvisor
Denver, CO
05.2020 - 02.2021
Cold called prospective customers.
Assisted new and existing customers in account set ups and cancellations.
Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
Resolved customer issues quickly to recapture the customer’s loyalty and maintain the sale.
Entered, updated, and maintained daily activity and prospect information.
Planned balanced approach combining servicing of established accounts with consistent prospecting for new business.
Engaged customers and built connections to drive long-term sales.
Server/Bartender
Brothers Bar
Denver, CO
09.2017 - 03.2020
Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Maintained revenue by attracting customers with attractive sales displays.
Lead team through minor errors and unexpected challenges with strong decision-making skills and expert customer service knowledge.
Prevented service delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies.
Kept inventory and supplies organized for forecasted demands.