Chintan Patel
Gallatin,TN
Overview
12
12
years of professional experience
Work History
General Manager
Baymont inn & Suit Hotel
Gallatin, TN
01.2018 - Current
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Forecasted customer demand to set prices or credit terms for goods or services.
Assistant Manager
Comfort Suites Hotel
Nashville, TN
11.2016 - 11.2017
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assigned work and monitored performance of project personnel.
Front Desk Receptionist
Econolodge Hotel
Nashville, TN
03.2012 - 09.2016
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Delivered exceptional customer service by promptly and professionally addressing inquiries via phone, in person, and email.
- Greeted customers warmly and made them feel welcome.
Education
BBA - Business Administration And Finance
Middle Tennessee State University
Murfreesboro, TN05-2017
Skills
- Business Administration
- Customer Service
- Organizational Skills
- Computer Literacy
- Microsoft Office Skills
- Communication
- Management
- Attention to Details
- Time Management
- Supervising
- Problem Solving
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Custom
- I am a individual with over a decade of experience as a business Amin seeking more experience in finance.
Timeline
General Manager
Baymont inn & Suit Hotel
01.2018 - Current
Assistant Manager
Comfort Suites Hotel
11.2016 - 11.2017
Front Desk Receptionist
Econolodge Hotel
03.2012 - 09.2016
BBA - Business Administration And Finance
Middle Tennessee State University