CHINTANPRAKASH AGRAWAL
Summary
Experience Quality Analyst with over 9 years of experience in different domains like Social Media, Travel Technology, Medicine ordering and Oil & Gas. Excellent reputation for resolving problems and improving customer satisfaction by giving meaningful suggestion to improve overall customer satisfaction.
Overview
9
9
years of professional experience
Work History
TECH LEAD (QA)
L&T TECHNOLOGY SERVICES LIMITED
09.2021 - Current
- Testing desktop Web application build to operate the Oil & Gas Well
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Attending daily client calls to understand the requirements
- Getting the requirements covered by developers and make sure they meet the client's expectations
- Preparing project documents and sharing with Senior Managers
- Setting up the test environment based on client requirements
- Updating user stories on Azure once they are completed Mentoring the team of developers and QA to take daily follow up
QUALITY ANALYST
GOODCARE IT MANAGEMENT SERVICES PRIVATE LIMITED
06.2020 - 09.2021
- Understanding stakeholders’ requirements
- Managing testing tasks for online pharmacies for the EU,UK and US market Setting up the test environment.
- Performed smoke testing once feature or functionality is ready for testing Performing testing on different servers like QA server and staging server before production rollout
- Communicating with developers and Project managers to understand the requirements properly or to request required resources
- Reporting bugs using bug management tool Jira by adding proper steps and screenshots for better understanding
- Performing responsive testing using different mobile devices like Iphone, Ipad and Android with the help of browser stack tool ensure the usability in different resolutions Performing localization testing to test translations across different countries
- Triaging issues reported by stakeholders on QA environment to understand root cause of bug
- Perform post production release activities and host pre-release demos to stakeholders.
Software tester
ODYSSEUS SOLUTION PRIVATE LIMITED
09.2017 - 05.2020
- Client Communication for understanding to requirements
- Testing of Web based application based on client's designs & requirements Testing various API calls
- Perform various kinds of tests (Functional, Regression, Integration, System Integration and Log defects in bug tracking tool ZOHO Bug Tracker
- Identified Defects, report them and retest the fixes
- Performing Database testing to test if data on front end and in DB matches Test case execution by performing different validation activities
- Mentoring junior QA and providing product knowledge to new joiners
- Preparing user manual for Client and new juniors.
QA ENGINEER
AVANI CIMCON TECHNOLOGIES PRIVATE LIMITED
10.2016 - 08.2017
- Testing of Mobile based applications based on client's designs & requirements
- Test case creation based on requirement documents
- Responsible for running test cases and posting defects Execution, Bug writing, Bug reporting and tracking
- Testing mobile applications in different Languages to check whether they perform better or not, and strings are translated
- Interacting with the developers to make sure that they have understood the bugs
- Bug reporting in iTrak bug tracking tool (Company’s own bug tracking tool)
- Providing daily work status to team lead and CTO.
Software tester
LODESTONE SOFTWARE SERVICES PRIVATE LIMITED
10.2014 - 10.2016
- Testing of Mobile based applications based on client's designs & requirements
- Setting up a Test environment based on client requirements
- Performing Smoke testing once the build arrived and sanity testing once it is ready to ship
- Responsible for running test cases and posting defects
- Execution, Bug writing, Bug reporting and tracking
- Testing mobile applications in different Languages to perform localization testing 32 languages for social media application in different devices
- Caring out functional testing of applications on different platforms and devices
- Maintain the Old and New upcoming features in applications
- Supported the product Rollout across multiple releases Performing sanity testing once the build is ready to ship
- Check the status of every issue across each module day to day and update the team lead daily through emails and status trackers
- Participate in defect reviews, providing clear status when needed.
Education
B.Tech - Computer Engineering
CHARUSAT
Skills
- Agile Methodologies
- Team Leadership
- Collaborative Decision Making
- Software Testing and Validation
- Compatibility Testing
- JIRA
- Testing and Maintenance
Timeline
TECH LEAD (QA)
L&T TECHNOLOGY SERVICES LIMITED
09.2021 - Current
QUALITY ANALYST
GOODCARE IT MANAGEMENT SERVICES PRIVATE LIMITED
06.2020 - 09.2021
Software tester
ODYSSEUS SOLUTION PRIVATE LIMITED
09.2017 - 05.2020
QA ENGINEER
AVANI CIMCON TECHNOLOGIES PRIVATE LIMITED
10.2016 - 08.2017
Software tester
LODESTONE SOFTWARE SERVICES PRIVATE LIMITED
10.2014 - 10.2016
B.Tech - Computer Engineering
CHARUSAT
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