Chinue Bamba
University Student
Philadelphia,PA
Summary
I am a professional and seasoned communications student. Skilled in fast paced and challenging environments. I am trained in food, cosmetic, beverage, and fragrance safety. I have been reliable and successful in each job opportunity. I am knowledgeable and always willing to learn. I am dedicated to providing top notch customer service to everyone. I've obtained extensive experience in the food and retail industry. I am passionate about being a team player and taking on every responsibility that comes my way. I am eager to excell in every position I am put in.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Retail Sales Associate
Macys Department Store
Philadelphia, PA
07.2022 - 01.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
Beauty Advisor
Sephora
Philadelphia, PA
07.2021 - 07.2022
- Maintained counter and display areas for cleanliness and organization.
- Recommended specific hair and beauty products to meet individual customer needs.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Food Service Team Member
The Capital Grille
Philadelphia, PA
07.2020 - 01.2022
- Distributed food during busy peak periods to drive customer satisfaction.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Communications
Kutztown University of Pennsylvania
Kutztown, PA 08.2022 - Current
Skills
Interpersonal Communication
Cash register operation
Product and service sales
Cash Handling
Organization
Attention to Detail
Dependable and Responsible
Flexible and Adaptable
Sales expertise
Store opening and closingo
Customer Relationship Management
Hospitality service expertise
Menu memorization
Beverage preparation
Food preparation and safety
Teamwork and Collaboration
Telephone Etiquette
Certification
Cardiopulmonary Resuscitation
Timeline
Cardiopulmonary Resuscitation
01-2023
Communications
Kutztown University of Pennsylvania
08.2022 - Current
Retail Sales Associate
Macys Department Store
07.2022 - 01.2023
Beauty Advisor
Sephora
07.2021 - 07.2022
Food Service Team Member
The Capital Grille
07.2020 - 01.2022