Chinya Hunt - Davis
Maple Heights,OH
Summary
hardworking, dependable for anything. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Walmart
Streetsboro, OH
06.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Customer Service Representative
Target
Cleveland, OH
10.2022 - 07.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
Education
High School Diploma -
Trinity High School
Garfield Heights, OH05-2023
Some College (No Degree) - Intensive Care Unit Nurse
Kent State University
Kent, OHSkills
- Payment Collection
- Cash Handling
- Merchandise Restocking
- Customer Complaint Resolution
- Prioritization
- Multi-Task Management
- Critical Thinking
- Proofreading
- Typing proficiency
- Active Listening
- Graphic and Media Design
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Advertising familiarity
- Image manipulation
- Website Design
- Visual design
Affiliations
- soccer
- basketball
- cheer
Accomplishments
- merit roll
- 3rd honors
Languages
English
Full Professional
Timeline
Customer Service Cashier
Walmart
06.2023 - 03.2024
Customer Service Representative
Target
10.2022 - 07.2023
High School Diploma -
Trinity High School
Some College (No Degree) - Intensive Care Unit Nurse
Kent State University
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