Chin Yu Li

Supported a team of approximately 15 professionals and directly managed multiple interns, fostering a collaborative work environment.

Spearheaded the introduction of integrated office systems (OA/Google Drive/Microsoft 365), reducing team's weekly document retrieval and collaboration time by over 20% (from ~25 hours), equating to monthly savings of more than 100 person-hours.

Designed and implemented a standardized intern training and task management system, decreasing the independent competency period for core support tasks from 8 to 5 weeks within three months, effectively mitigating seasonal staffing gaps.

Enhanced team productivity through process optimization and talent empowerment within limited resources.