Summary
Overview
Work History
Education
Skills
Community Outreach Experience
Healthcare Experience
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Chioma Ibe

New York,USA

Summary

Compassionate and service-driven healthcare professional with hospital, community outreach, and patient-support experience. Proven ability to assist interdisciplinary medical teams, provide patient education, conduct health-related documentation, and support individuals from diverse cultural and socioeconomic backgrounds. Skilled in communication, care coordination, behavioral health support, and electronic medical records. Seeking a County Health Worker II role to contribute to public health outreach and community wellness programs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Healthcare Support Intern

Sutter Health
San Francisco, USA
04.2024 - Current
  • Assisted clinical staff with patient flow and support services.
  • Observed and supported patient care procedures.
  • Helped maintain accurate patient documentation.
  • Supported healthcare teams in delivering patient-centered services.

Hospital Patient Support Specialist

St. Francis Memorial Hospital
San Francisco, USA
09.2021 - 09.2022
  • Provided emotional support, crisis intervention, and patient advocacy services to hospitalized individuals and families.
  • Participated in interdisciplinary healthcare team meetings and patient care planning.
  • Conducted patient assessments and documented interactions in electronic medical records.
  • Supported behavioral health and rehabilitation units through group facilitation and individual consultations.
  • Assisted palliative care teams with family support and care coordination.

Clinical Healthcare Support Trainee

Kaiser Foundation Hospital
San Leandro, USA
07.2021 - 09.2021
  • Completed 400+ clinical hours providing patient-support services across medical units.
  • Delivered crisis support and communication assistance for patients and families.
  • Assisted healthcare teams with patient emotional and social needs.
  • Completed nonviolent crisis intervention and safety training.

Home Caregiver & Residential Care Support

American Academy of CPR & First Aid
05.2021 - 07.2021
  • Provided home care support for stroke patients and assisted residents with behavioral health challenges in care home settings.
  • Supported daily living activities and health monitoring.

Education

Medical Assistant & Phlebotomy Program -

12.2024

MA Pastoral Ministry -

Santa Clara University
CA
12.2022

Certified Nursing Assistant (CNA) -

11.2022

MA Psycholinguistics -

Imo State University
Nigeria
12.2019

BA Linguistics & Communication -

Abia State University
Nigeria
12.2012

Skills

  • Community Health Outreach
  • Patient Education & Support
  • Public Health Program Assistance
  • Behavioral Health Support
  • Care Coordination
  • Health Documentation (EHR/CERNER)
  • Multidisciplinary Team Collaboration
  • Crisis Support & De-escalation
  • Cultural Sensitivity
  • HIPAA Compliance
  • Strong empathy
  • Public service commitment

Community Outreach Experience

  • Assisted in distributing food and basic medications to displaced populations in refugee camps.
  • Provided care support for sick individuals in underserved settings.
  • Participated in community development and public service projects through National Youth Service Corps.

Healthcare Experience

  • Healthcare Support Intern – Foot & Ankle Department, Sutter Health, San Francisco, CA, 04/01/24, Assisted clinical staff with patient flow and support services., Observed and supported patient care procedures., Helped maintain accurate patient documentation., Supported healthcare teams in delivering patient-centered services.
  • Hospital Patient Support Specialist, St. Francis Memorial Hospital, San Francisco, CA, 09/01/21, 09/01/22, Provided emotional support, crisis intervention, and patient advocacy services to hospitalized individuals and families., Participated in interdisciplinary healthcare team meetings and patient care planning., Conducted patient assessments and documented interactions in electronic medical records., Supported behavioral health and rehabilitation units through group facilitation and individual consultations., Assisted palliative care teams with family support and care coordination.
  • Clinical Healthcare Support Trainee, Kaiser Foundation Hospital, San Leandro, CA, 07/01/21, 09/01/21, Completed 400+ clinical hours providing patient-support services across medical units., Delivered crisis support and communication assistance for patients and families., Assisted healthcare teams with patient emotional and social needs., Completed nonviolent crisis intervention and safety training.
  • Home Caregiver & Residential Care Support, American Academy of CPR & First Aid, 05/01/21, 07/01/21, Provided home care support for stroke patients and assisted residents with behavioral health challenges in care home settings., Supported daily living activities and health monitoring.

Affiliations

Community Health & Volunteer Activities

  • Participated in community health outreach and public service projects through National Youth Service Corps.
  • Assisted in refugee and displaced persons camp providing basic health support, food distribution, and patient care assistance.
  • Supported hospital-based patient and family wellness programs and staff support initiatives.

Languages

English
Professional
Igbo
Professional

Accomplishments

  • Successfully passed New York County Civil Service Exam for County Health Worker II.
  • Completed 400+ clinical hours in hospital patient-support services.
  • Completed Certified Nursing Assistant (CNA) training.
  • Completed Clinical Pastoral Education (CPE) Level I & II in hospital-based care.

Certification

  • Certified Nursing Assistant (CNA), 2022
  • Medical Assistant & Phlebotomy Program (In Progress, 2024)
  • CPR & First Aid
  • Nonviolent Crisis Intervention (CPI)

Timeline

Healthcare Support Intern

Sutter Health
04.2024 - Current

Hospital Patient Support Specialist

St. Francis Memorial Hospital
09.2021 - 09.2022

Clinical Healthcare Support Trainee

Kaiser Foundation Hospital
07.2021 - 09.2021

Home Caregiver & Residential Care Support

American Academy of CPR & First Aid
05.2021 - 07.2021

Medical Assistant & Phlebotomy Program -

MA Pastoral Ministry -

Santa Clara University

Certified Nursing Assistant (CNA) -

MA Psycholinguistics -

Imo State University

BA Linguistics & Communication -

Abia State University
Chioma Ibe