CHIOMA SHAW
Upper Marlboro,USA
Summary
I'm a hardworking individual committed to social and community service management, with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased company growth and community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager/ Support Planner
Service Coordination Inc.
Prince George County, MD
01.2024 - Current
- Advocates on behalf of the people served, provides resource information, and educates them to become more self-determined
- Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning services
- Researches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team members
- Monitors Person Centered Plans of Service (POS) and conducts follow-up activities
Clinician / Internship
S.A.F.E Counseling Service, LLC
Berwyn Heights, MD
05.2023 - 05.2024
- Educated clients on coping strategies and mental health resources available.
- Maintained accurate and timely documentation of client progress and sessions.
- Provided individual and group therapy to diverse client populations.
- Developed treatment plans tailored to specific client needs and goals.
- Collaborated with multidisciplinary teams to coordinate comprehensive care.
Registered Behavioral Technician
Acorn Health
Upper Marlboro, MD
06.2023 - 08.2023
- Assisted in data collection and analysis to monitor client progress.
- Implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with team members to ensure consistent application of behavioral techniques.
- Adapted protocols depending on changes observed in a client's behavior patterns or preferences.
- Provided individualized behavior intervention services to individuals with developmental disabilities.
Account Manager / Internship
PsycYourMind
Silver Spring, MD
05.2023 - 08.2023
- Prepared monthly financial statements for each account.
- Analyzed client feedback to improve service offerings and enhance customer satisfaction.
- Implemented strategies to optimize account management processes and workflows.
- Managed multiple accounts simultaneously while meeting deadlines.
Internship
Unconscious Art Space
Baltimore, MD
01.2023 - 04.2023
- Organize an Art Retreat at Druid Hill Park & Sussex Elementary school
- Training in Mental Health, Corporate Wellness, & Creative Workshops
- Developed skills in Nature & Art Therapy
- Assisted with event planning, support, and execution of virtual and in-person engagements.
Education
Master of Science - Clinical Mental Health
Bowie State University
Bowie, MD05-2028
Bachelor of Science - Psychology
Towson University
Towson, MD12.2023
Skills
- SPSS
- Microsoft Suite
- Google Suite
- Case management/planning
- Multidisciplinary collaboration
- Quality assurance controls
Certification
- CITI Program: Social & Behavioral Research
- The Baltimore Child Abuse Center Inc: Mandating Reporter Training
- University of Maryland School of Medicine University : Sexual Abuse Awareness and Prevention
- American Red Cross : Adult and Pediatric First Aid/CPR/AED
- Board Certified Behavior Analyst : Registered Behavior Technician (RBT)
Timeline
Case Manager/ Support Planner
Service Coordination Inc.
01.2024 - Current
Registered Behavioral Technician
Acorn Health
06.2023 - 08.2023
Clinician / Internship
S.A.F.E Counseling Service, LLC
05.2023 - 05.2024
Account Manager / Internship
PsycYourMind
05.2023 - 08.2023
Internship
Unconscious Art Space
01.2023 - 04.2023
Master of Science - Clinical Mental Health
Bowie State University
Bachelor of Science - Psychology
Towson University
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