Chioma Ugochukwu-Uchendu
Green Bay,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
High School Teacher
National Youth Service Corps
Potiskum, Yobe State
03.2007 - 12.2008
- Instructed classes in accordance with established curricula guidelines.
- Created and maintained an environment conducive to learning and promoting excellent student behavior.
- Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
- Worked with diverse range of students to foster creativity and self-expression through instruction in visual arts.
- Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
Customer Service Representative
Chizone Industries Inc
Port-Harcourt, Rivers State Nigeria
02.2009 - 03.2010
- Inform and Advice customer about new products
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Upheld quality control policies and procedures to increase customer satisfaction.
Accounting Assistant
Don P Communications
Federal Capital Territory, Abuja
02.2010 - 04.2016
- Performed financial calculations for amounts due, interest charges and balances.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Reconciled bank accounts on a regular basis.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Caregiver
Trinity Homes
Federal Capital Territory , Abuja
07.2017 - 12.2022
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Followed care plan and directions to administer medications.
- Contributed to case reviews of client status and progress.
- Maintained detailed records of services performed on clients.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Education
Bachelor of Science - Business Administration
Enugu State University Of Science And Technology
Enugu State, Nigeria West Africa12-2005
High School Diploma -
Holy Rosary Girls Secondary School
Port-Harcourt, Nigeria02-2005
Skills
- Ability to pay attention to details and learn with ease
- High Leadership ability
- Ability to think outside the box
- Team Work ability
- Excellent interpersonal skills
- Ability to work under pressure
- Project-Based Learning
References
References available upon request.
Timeline
Caregiver
Trinity Homes
07.2017 - 12.2022
Accounting Assistant
Don P Communications
02.2010 - 04.2016
Customer Service Representative
Chizone Industries Inc
02.2009 - 03.2010
High School Teacher
National Youth Service Corps
03.2007 - 12.2008
Bachelor of Science - Business Administration
Enugu State University Of Science And Technology
High School Diploma -
Holy Rosary Girls Secondary School