Chiquita Cabenda
Gulfport,MS
Summary
Accomplished and certified Pharmacy Technician with over 12 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Area Manager
Value Drug Mart Pharmacy
11.2018 - Current
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Set up and modified patient profiles to include current medications and insurance details.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Walmart
01.2013 - 10.2018
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Set up and modified patient profiles to include current medications and insurance details.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Developed and implemented improvements to pharmacy organization system.
Pharmacy Sales Associate
Walmart
06.2011 - 01.2013
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Provide customer service
- Performed managers duties when Department Manger is absent
Education
Diploma - Management Class
NCOI Hogeschool
Hilversum, The Netherlands05.2006
High School Diploma -
SG Dag- En Avondonderwijs
Den Haag, The Netherlands06.1990
Skills
- FDA Drug Safety Guidelines
- Medicare and Medicaid Processes
- Quality Assurance and Control
- Pharmacy Records Management
- Problem-Solving Skills
- Advanced Math Skills
- FDA and HIPAA Compliance
- Supporting Pharmacy Operations
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician Area Manager
Value Drug Mart Pharmacy
11.2018 - Current
Pharmacy Technician
Walmart
01.2013 - 10.2018
Pharmacy Sales Associate
Walmart
06.2011 - 01.2013
Diploma - Management Class
NCOI Hogeschool
High School Diploma -
SG Dag- En Avondonderwijs
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