Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chiquita Creadle

Oxford,AL

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Dollar General Store
Oxford, AL
02.2023 - Current
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Call Center Representative

Duke Energy
Doraville, GA
07.2017 - 12.2022
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service-related issues.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.

Assistant Store Manager

Family Dollar
Stone Mountain, GA
11.2012 - 05.2017
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Ensured compliance with all safety regulations throughout the store premises.

Education

GED -

Dekalb Technical College
Decatur, GA
08-2005

Skills

  • Product and service knowledge
  • Recruiting and interviewing
  • Operations Management
  • Task Delegation
  • Cost Reduction
  • Employee Performance Evaluations

Timeline

Assistant Manager

Dollar General Store
02.2023 - Current

Call Center Representative

Duke Energy
07.2017 - 12.2022

Assistant Store Manager

Family Dollar
11.2012 - 05.2017

GED -

Dekalb Technical College
Chiquita Creadle