Chiquita Gibbs
Summary
Results-driven Data Analyst with 5+ years of leveraging analytical expertise to drive business improvements and inform strategic decision-making. Proficient in extracting, cleaning, and analyzing large datasets to uncover meaningful insights and trends. Adept at utilizing statistical methodologies and data visualization tools to communicate complex findings in a clear and actionable manner. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
6
6
years of professional experience
Work History
Senior Data Analyst
GGT Worldwise
05.2023 - Current
- Streamlined data analysis workflows for increased efficiency and faster decision-making processes.
- Championed a culture of data-driven decision-making by promoting the importance of analytics throughout the organization.
- Led a strategic redesign of the training manual, assembling a dedicated team to revamp content, streamline information, and incorporate tracking mechanisms for improved learning outcomes.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
- Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
- Collaborated closely with department heads to align training programs with overarching business objectives. Conducted thorough needs assessments, identifying areas for enhancement and providing necessary support and resources to team members to foster goal attainment.
Junior Data Analyst
GGT Worldwise
07.2022 - 05.2023
- Enhanced data accuracy by meticulously cleaning and organizing datasets for analysis.
- Collaborated with cross-functional teams to develop data-driven insights and recommendations for business improvements.
- Increased efficiency in data extraction by utilizing SQL queries for retrieving relevant information from databases.
- Mitigated potential risks by proactively identifying inconsistencies or errors within datasets, addressing issues before they impacted project outcomes or timelines.
- Supported company-wide initiatives through data mining efforts, uncovering new opportunities for growth or process improvement based on empirical evidence.
Sales Specialist
IQor
08.2021 - 08.2022
- Built strong client relationships through consistent communication and effective problem-solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
Career Transition
Career Break
07.2021 - 07.2022
Operations Specialist
Milwaukee County
11.2017 - 07.2020
- Improved operational efficiency by streamlining processes and implementing new systems.
- Oversaw crisis intervention and on-site management for youthful offenders within the correctional facility.
- Employed verbal de-escalation techniques to moderate arguments, intervene in conflicts, and achieve resolution.
- Produced and updated comprehensive reports for each juvenile offender admitted to the facility. Executed the intake process for new inmates, conducting interviews to gather and record personal, medical, mental health, and criminal information. Maintained an accurate and organized file system for all inmates in a secure facility.
- Provided training for newly hired personnel, ensuring a standardized level of performance through shadowing and education on best practices.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
- Implemented institutional policies that led to a 10% reduction in infractions by proactively communicating rules and expectations to detainees at the beginning of each day.
- Fostered effective communication with staff, counselors, and administrators through both oral and written channels.
- Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions.
Education
High School Diploma -
Rufus King International Baccalaureate
Milwaukee, WISkills
- Data Visualization
- Power BI
- SQL Expertise
- Data Security
- Data Analysis
- Operations Analysis
- Information Processing
- Gap Analysis
- Data Cleaning
- Project Management
Accomplishments
- Awarded the title of Employee of the Year in recognition of exceptional performance and substantial contributions to the Operations Training program.
- Supervised team of 5 staff members.
- Collaborated with team of 3 in the development of operations training program.
Timeline
Senior Data Analyst
GGT Worldwise
05.2023 - Current
Junior Data Analyst
GGT Worldwise
07.2022 - 05.2023
Sales Specialist
IQor
08.2021 - 08.2022
Career Transition
Career Break
07.2021 - 07.2022
Operations Specialist
Milwaukee County
11.2017 - 07.2020
High School Diploma -
Rufus King International Baccalaureate
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