Chiquita Wicks
Baton Rouge,La
Summary
Experienced and results-oriented Medica Records Technician with a focus on detail and a track record of delivering high-quality work. With over 25 years of experience, I am skilled in analysis and critical thinking, with a proven ability to problem-solve effectively. Known for ensuring quality results retrieving patient medical records and reviewing documents by following stringent hospital and medical practice policies and procedures, ensuring confidentiality and stringent HIPAA Compliance.
Overview
8
8
years of professional experience
Work History
Coordinator III HEIDS Outreach Coordinator
Aetna Health / CVS
11.2024 - Current
- Company Overview: E-Team Temp Company
- Data Collection and Abstraction: Requesting medical records from providers according to HEDIS specifications
- Reviewing and abstracting relevant patient date from medical records to ensure accuracy in HEDIS measures
- Identifying messing or incomplete date and taking necessary steps to obtain the required information
- Quality Assurance: Performing quality checks on abstracted date to ensure compliance with HEDIS guidelines
- Conduction audits of medical records to verify data accuracy
- Provider Outreach: Communicating with providers regarding HDIS requirements and data submission deadlines
- Addressing provider concerns related to HEDIS date collection and reporting
- Analyzing HEDIS results to identify areas for quality improvement
- E-Team Temp Company
SENIOR medical records specialist
MRO Corporation
10.2016 - Current
- Processing requests for medical records from authorized parties, verifying patient identity, and adhering to HIPAA regulations regarding privacy and confidentiality
- Claims Processor, Subpoenas, Legals and Insurance
- Audit Processor HEDIS measure and Quality measure knowledge
- Answering patient inquiries regarding their medical records, explaining billing processes, and addressing concerns
- Collecting medical information from physicians, nurses, and other healthcare providers to compile complete patient records
- Staying updated on HIPAA regulations and other healthcare privacy laws, ensuring proper record storage and disposal practices
- Reviewing patient records to extract relevant medical information for analysis, coding, or reporting purposes
- Inputting patient information into electronic health records (HER) systems, updating records with new data, and maintaining accurate patient files
- Complete all special projects and other duties as assigned
HEDIS Reviewer II
Aetna, CVS Health Company
Frisco, TX
01.2023 - 06.2023
- Company Overview: Managed Staffing Temp Company
- Medical knowledge and terminology
- Complete assigned abstraction and data entry each day
- Over one year of medical record abstraction experience chart collection, project management
- Basic Knowledge and understanding of HEDIS projects
- Provide prompt and efficient responses to customer questions via phone and email
- Continuously strive to improve customer services skills and knowledge through training and programs
- Managed Staffing Temp Company
Education
Associate's degree - Medical Office and Health Information
Delta College of Arts & Technology
Baton Rouge, LA10.2004
Skills
- HIPAA compliance
- Problem-Solving
- Critical Thinking
- Flexibility
- Teamwork
- Electronic Filling/Tracking
- Epic
- Home Care Home Base
- Multiple Epic Systems
- Organization
- Attention to detail
- Customer service
- Microsoft Outlook
- Lync/Skype
- Microsoft Word
- Electronic fax
- Microsoft Excel
- Microsoft Teams
- QMRM
- Any Desk
- Docu Tap System
- Medical terminology
- Problem-solving
References
- Mrs. Violet Watts, Medical Records Director, Baton Rouge Clinic, 7373 Perkins Road, Baton Rouge, LA, 70808, 225-246-4599
- Mrs. Reanna Billups, Coding Clerk, Baton Rouge General Mid City, 3600 Florida Boulevard, Baton Rouge, LA, 70806, 225-773-1924, ReannaBillups@brgeneral.org
- Mrs. Monique Walker, Substitute Teacher, Grapevine Middle School, 301 Pony Pkwy, Grapevine, TX, 76051, 682-552-7634, Mwalker3021@yahoo.com
Timeline
Coordinator III HEIDS Outreach Coordinator
Aetna Health / CVS
11.2024 - Current
HEDIS Reviewer II
Aetna, CVS Health Company
01.2023 - 06.2023
SENIOR medical records specialist
MRO Corporation
10.2016 - Current
Associate's degree - Medical Office and Health Information
Delta College of Arts & Technology
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