Chiquitta L. Toliver
Hutto,TX
Summary
Dedicated employee committed to the mission, vision, and values of HCA Physician Services Group. Skilled in professional communication and collaboration. Aiming to leverage experience, knowledge, skills, and abilities for organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
St. David's North Austin Medical Center
Austin , Texas
05.2023 - Current
- Pull and stock medications in 35-40 Pyxis machines each shift for pharmacist verification.
- Ensure timely delivery of STAT medications to patient care areas.
- Remove expired, discontinued, or recalled medications, documenting all actions taken.
- Fill medication carts, orders, emergency crash carts, Pyxis, and floor stock for pharmacist review.
- Ensure accurate placement of medications in Pyxis machines and handle narcotics in compliance with regulations.
- Pre-package pills and syringes for both internal and external use.
- Receive, unpack, and distribute medication deliveries within the pharmacy.
Charge Entry Specialist WFH
St. David Heart and Vascular
Austin , TX
04.2016 - 05.2023
- Complete insurance pre-registration 3-5 days prior to outpatient appointments to ensure timely service.
- Accurately update patient charts in Meditech for seamless claims and care.
- Confirm coverage details with insurance providers and patients ahead of appointments.
- Secure insurance authorization through platforms like Availity, Passport, and others.
- Address and correct claim issues in the edit queue to expedite processing.
- Verify and process accounts efficiently, including entering co-pays based on plan types.
- Resolve denied claims by correcting information and obtaining necessary medical records.
- Completed Medicare Secondary Payor Questionnaire.
Health Information Management Technician
Austin Heart PA
Austin , TX
08.2014 - 04.2016
- Works professionally with 40 cardiologists and Austin Heart staff to enhance and support a cohesive and efficient office environment
- Ensures a Medical Release Form is completed prior to retrieving and compiling all patient records
- Ensures all policies and procedures are in effect by being in compliance with HIPAA
- Answers patient phone calls and returns all messages in a timely manner
- Communicate with physicians, medical staff, clients and clients' families to effectively meet client needs
- Knowledgeable and proficient in Medical Terminology, Microsoft Word, Excel, Data Entry, Power Point, Tiger, EMR and Epic
General Manager
The Original New Orleans Po-Boy and Gumbo Shop
Austin , TX
08.2012 - 06.2014
- Scheduled and directed staff in daily work assignments to maximize productivity
- Carefully prepared weekly payroll to keep up with projected revenue for the week
- Optimized profits by controlling food, beverage and label costs on a daily basis
- Continually monitored restaurant and take appropriate action to ensure food quality and service standards are consistently met
- Initiated negotiations regarding live band and disc jockey contracts
Medical Records Specialist
Austin Heart PA
Austin , TX
07.2006 - 11.2011
- Worked independently with no supervision to obtain records for General Cardiologist, Interventionalist, Nurse Practitioners and schedulers
- Scanned pertinent records into individual charts to ensure the providers had updated information for proper patient care
- Processed Workers' Comp and Legal paperwork requests in a timely manner to meet deadlines
- Requested STAT records for same day add-ons that resulted in a very productive and efficient workflow for the providers
- Answered all Medical Records related questions and transferred other calls to appropriate staff
Education
General Studies -
Delgado Community College
New Orleans, LAPre-Pharmacy -
Texas Southern University
Houston, TXHigh School Diploma -
Warren Easton Sr. High School
New Orleans, LASkills
- Prescription Filling
- Medication Dispensing
- Insurance Verification
- HIPAA Compliance
- Claims Processing
- OSHA knowledge
- Accounts Payable
- Account resolution
Accomplishments
- Peer Interview team
- Employee of the Month ( August 2024 )
Certification
- Registered with PTCB ( CPhT )
- Registered with Texas State Board of Pharmacy
Timeline
Pharmacy Technician II
St. David's North Austin Medical Center
05.2023 - Current
Charge Entry Specialist WFH
St. David Heart and Vascular
04.2016 - 05.2023
Health Information Management Technician
Austin Heart PA
08.2014 - 04.2016
General Manager
The Original New Orleans Po-Boy and Gumbo Shop
08.2012 - 06.2014
Medical Records Specialist
Austin Heart PA
07.2006 - 11.2011
- Registered with PTCB ( CPhT )
- Registered with Texas State Board of Pharmacy
General Studies -
Delgado Community College
Pre-Pharmacy -
Texas Southern University
High School Diploma -
Warren Easton Sr. High School
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