Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Work Availability
Quote
References
Interests
References
Timeline
Generic

Chisom Ezeagba

Arlington,TX

Summary

Highly motivated and organized individual with a strong foundation in project management principles and practices, seeking an entry-level Project Manager position. Demonstrates excellent communication, problem-solving, and leadership skills .Skilled in Agile and Waterfall methodologies, with a proven track record of enhancing operational efficiency and fostering effective communication. Seeking to leverage my expertise to contribute to the success of a forward-thinking organization. Eager to contribute to project success through dedication and a commitment to continuous learning.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Team Leader

Prestonwood Home Healthcare
Grand Prairie, TX
10.2022 - Current
  • Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Monitored team members' progress, provided feedback and guidance as needed.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed incoming calls and emails, promptly responding to inquiries and redirecting as necessary
  • Assisted with the planning and execution of company events including conferences, workshops, and team-building activities
  • Scheduled appointments for clients/customers while maintaining an efficient calendar system for multiple staff members
  • Created training materials and conducted group trainings on new processes or procedures.
  • Organized client meetings to provide project updates.

Project Coordinator

Mission Care Home
Arlington, TX
01.2021 - 08.2022
  • Assisted in the coordination and execution of projects within Agile/Scrum and Waterfall environments.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Drove communication within high-performance, cross-functional organization to meet aggressive goals.
  • Supported the development and monitoring of project schedules and budgets.
  • Facilitated communication between stakeholders to ensure alignment and address concerns.
  • Utilized Jira to track project progress and manage tasks.

Drive-Thru Cashier

McDonald's
Arlington, TX
04.2020 - 12.2020
  • Utilized computer system to track sales data for daily reports.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Cross-checked orders against invoices to ensure accuracy of delivery shipments received from vendors.
  • Assisted in training new employees on restaurant procedures and policies.
  • Processed customer payments quickly and returned exact change and receipts.

Education

Associate of Science - Computer Science

Dallas College
Dallas, TX

Skills

  • Project Management
  • Agile/Scrum & Waterfall Methodologies
  • Risk Management
  • Stakeholder Engagement
  • Budget Management
  • Team Leadership
  • Jira
  • Business Process Development
  • Conflict Resolution
  • Scrum
  • Client Service
  • Effective Leadership
  • Problem-Solving
  • Client Support
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Attention to Detail
  • Analytical Thinking
  • Issue Resolution

Certification

  • Google Project Management Certificate

Languages

French
Elementary

Affiliations

  • Keyboardist
  • Travel Advisor

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Tell your heart that the fear of suffering is worse than the suffering itself.
Paulo Coelho

References

References available upon request.

Interests

Travel

Cooking

Photography

References

References available upon request.

Timeline

Team Leader

Prestonwood Home Healthcare
10.2022 - Current

Project Coordinator

Mission Care Home
01.2021 - 08.2022

Drive-Thru Cashier

McDonald's
04.2020 - 12.2020

Associate of Science - Computer Science

Dallas College

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Chisom Ezeagba