Chitra Singh
Orlando,FL
Summary
Capable of handling multiple tasks in a fast-paced environment. Professional with keen focus on achieving results and fostering team collaboration. Strong skills in project management, data analysis, and critical thinking. Reliable, adaptable, and ready to contribute effectively in dynamic environment. Excels in communication, problem-solving, and time management.
Adaptable and energetic individual with passion for learning and contributing in collaborative environments.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Sonos
10.2024 - 01.2025
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
Student Intern
Orange County Utilities
04.2024 - Current
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Support Lead
FIVE BELOW
09.2023 - 02.2024
- Lead and manage the customer support team, ensuring customer inquiries are responded to in a timely manner
- Enhanced communication channels within the organization to facilitate information flow between departments related to customer needs and concerns.
- Develop and implement processes and procedures to ensure customer service goals are met
- Train and mentor customer service team members, providing guidance and feedback to ensure customer satisfaction
- Conducted regular performance evaluations and provided constructive feedback for continuous improvement among team members.
Sales Associate
Floor and Décor
06.2020 - 08.2021
- Assisted an average of 40-60 customers per day in finding or selecting items and providing recommendations which have generated a total of $8K in additional revenue
- Stocked, replenished, and organized inventory with accuracy and efficiency, completing task 10% faster than average associates
- Achieved an average of 140% of sales goals for three consecutive months
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchases
- Provided outstanding customer service, receiving 96% in customer service feedback surveys
Education
Bachelor of Science - Marine Biology
University of Central Florida
Orlando, FL01-2026
High School Diploma - undefined
Cypress Creek High School
Orlando, FL05.2020
Skills
- Detail Oriented
- Problem-solving
- Public speaking
- Adaptability and flexibility
- Flexible and Creativity
- Computer proficient
- Team collaboration
- Scheduling and calendar management
- Communication strategies
- Conflict resolution and Critical thinking
- Team leadership qualities
Timeline
Brand Ambassador
Sonos
10.2024 - 01.2025
Student Intern
Orange County Utilities
04.2024 - Current
Support Lead
FIVE BELOW
09.2023 - 02.2024
Sales Associate
Floor and Décor
06.2020 - 08.2021
High School Diploma - undefined
Cypress Creek High School
Bachelor of Science - Marine Biology
University of Central Florida
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