CHIVAUN CARTER
Licensed Master Social Worker
Coram,NY
Summary
Dedicated Licensed Master Social Worker (LMSW) with over 10 years of experience in counseling, crisis management, and program development, eager to transition into a higher education student support services role. Adept at fostering inclusive and supportive environments, delivering student-centered care, and collaborating with multidisciplinary teams to address student well-being and academic success. Skilled in working with diverse populations, managing emergency and crisis situations, and providing effective leadership in student affairs. Known for a strong commitment to student success and well-being, with excellent organizational, problem-solving, and interpersonal skills.
Overview
13
13
years of professional experience
10
10
Licensed Master Social Worker
7
7
Supervisory Experience
25
25
Customer Service
5
5
Project Development
Work History
Primary Clinician
Office of Mental Health - Pilgrim Psychiatric Ctr.
Medford, NY
11.2023 - Current
- Provide comprehensive counseling services to a caseload of 65 high-risk adults including suicidal, homicidal, violent histories. Also support clients who are mandated for treatment through Criminal Procedure Law and Assisted Outpatient Treatment that will allow them to remain in the community in less restrictive environments.
- Communicate and collaborate effectively with multidisciplinary teams to develop and implement holistic care plans for clients.
- Evaluate client progress through data and regular follow-ups, adjusting treatment plans as necessary for optimal results.
- Maintain accurate clinical records consistent with organizational standards, resulting in effective case management
School Social Worker
Just Kids Diagnostic and Treatment Center
Middle Island, NY
10.2022 - 11.2023
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Participated in IEP meetings and multidisciplinary team discussions, advocating for student success and well-being.
Psychotherapist
Federation of Organizations - Mental Health Clinic
Wyandanch, NY
11.2021 - 08.2022
- Provided counseling, during COVID-19, to children and adults, telehealth/in-person utilizing evidenced based treatment for caseload of 90 weekly, bi-weekly or monthly in individual/group sessions
- Assessed patients' mental health needs, build and maintain therapeutic relationships, develop and implement intensive individualized treatment plans addressing family relationship problems, while fostering positive, supportive and empowering patient environments treatment plans and monitor progress.
- Conducted high risk needs assessment and screening, early intervention/admission diversion, case finding, psychosocial assessment, psychosocial treatment planning, individual counseling and case work, group work, caregiver support, family counseling, psychotherapy, community/home/residence/agency visits, information and referral.
- Coordinated admissions, discharges and follow-up, clinical case management and care coordination, patient advocacy, crisis intervention, critical incident stress management, patient/caregiver/family education and end of life planning.
- Coordinated link to community-based services, liaison to community programs and resources, community outreach, program development of new initiatives, consultation to and coordination with other health care professionals and community agencies
- Developed and facilitated specialized programs such as a Women Empowerment Social Group during the pandemic.
- Address cultural and diversity issues to provide clients with culturally responsive care.
School Social Worker
Riverhead Charter School
Calverton, NY
04.2019 - 08.2021
- Offered individual and group counseling services to over 700 students, addressing academic and social-emotional challenges. Engaged, supported, empowered and prepared students for successful school years and life.
- Planned, developed, organized, and executed themed engagement nights designed to foster stronger relationships between students and their families.
- Provided crisis intervention support for students, families and educators to ensure student safety and well-being.
- Supervised student staff and provided ongoing professional development training.
- Establish community relationships to promote community involvement and support programs.
Case Manager
Concern for Independent Living
Medford, NY
08.2013 - 07.2019
- Troubleshoot problems presented by residents. Coordinated maintenance on physical condition of 30 different housing units, routinely assessing each for needed repairs, updates or replacements by
- Provided referral and linkages to community resources of Fee-for-Service Therapists
- Provided excellent customer service and interpersonal skills, exercised strong organizational and time-management skills with an exceptional attention to detail.
- Participated in team meetings, shared insights, and engaged in collaborative decision-making processes
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
Residential Supervisor
Park House Inc.
Smithtown, NY
11.2011 - 04.2024
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
- Served as a key liaison between the residential facility and regulatory agencies during inspections or audits, demonstrating full compliance with established standards.
- Participated in all phases of hiring, training, and setting up interviews, coordinating assignments and schedules, Managed professional/paraprofessional staff's productivity and performance supervising
Education
Master of Social Work -
Stony Brook University
Stony Brook, NY05.2014
Bachelor of Arts - Psychology
Stony Brook University
Stony Brook, NY05.2007
Skills
- Student Advising & Counseling
- Crisis Management & Emergency Response
- Program Development & Implementation
- Multidisciplinary Team Collaboration
- Cultural Competency & Inclusivity
- Case Management & Resource Linkage
- Supervisory & Leadership Experience
- Event Coordination & Community Engagement
- Customer Service & Interpersonal Communication
- Behavioral Health Program Management
- Client Care & Mental Health Support
- Compliance & Quality Assurance
- Team Leadership & Staff Development
- Policy Development & Implementation
- Professional Development & Training
Accomplishments
- Recognized by leadership for turning a failing residential program into a certified NYS OMH supportive housing program.
- Spearheaded Family Game Night, a program focused on bringing families together for a more positive perception of the parent-child relationship. Better emotional well-being and life satisfaction.
- Presented at the 32nd Annual Keys for the Homeless Conference, hosted by the Long Island Coalition for the Homeless, Adapting to Changing Times: Where Do We Go From Here?
Certification
- Licensed Master Social Worker - 2014
- Certified Field Instructor - 2021
Volunteerism
- Co-chair of the Cultural Competency and Diversity Respect Committee for
the Community Services Division at Pilgrim Psychiatric Center - Member of EAP Committee at Pilgrim Psychiatric Center
- Volunteer on The Town of Brookhaven Disability Task Force
- Volunteer on the West Hampton Beach Performing Arts Center Cultural
Equity Committee - Member of Coram Civic Association
Timeline
Primary Clinician
Office of Mental Health - Pilgrim Psychiatric Ctr.
11.2023 - Current
School Social Worker
Just Kids Diagnostic and Treatment Center
10.2022 - 11.2023
Psychotherapist
Federation of Organizations - Mental Health Clinic
11.2021 - 08.2022
School Social Worker
Riverhead Charter School
04.2019 - 08.2021
Case Manager
Concern for Independent Living
08.2013 - 07.2019
Residential Supervisor
Park House Inc.
11.2011 - 04.2024
Master of Social Work -
Stony Brook University
Bachelor of Arts - Psychology
Stony Brook University
- Licensed Master Social Worker - 2014
- SIFI Certified - 2021
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