To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Claims Technician
Resolute Management
Chicago, IL
2016.04 - Current
Collaborated effectively with staff members of account representative, operations, finance.
Effectively entered data into a system by extracting data from reports to review and finalize payments.
Utilized appropriate cost containment techniques to reduce overall claim costs.
Processed 10-70 invoices/ payments daily to accounts and maintained records.
Maintained confidentiality of patient finances, records and health statuses.
Reviewed outstanding requests and redirected workloads to complete projects on time.
Assistant Youth Leader
Holy Temple Cathedral Church
Harvey, IL
2008.09 - 2016.06
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Office Associate
Newmark Grubb
Chicago
2012.08 - 2014.04
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Delivered clerical support by handling range of routine and special requirements.
Completed clerical tasks such as filing, copying and distributing mail.
Completed daily logs for management review.
Assistant Manager
Discovery Clothing Company
Chicago, IL
2006.08 - 2008.09
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Bachelor of Arts - Communication Studies
DePaul University
Chicago, IL
06.2015
Associate of Arts - Liberal Arts And General Studies
Kennedy King College
Chicago, IL
05.2013
High School Diploma -
William J. Bogan
05.2004
Skills
Detail oriented
Analytical
Efficient with Word, excel, outlook
Administering Social Media Accounts
Leadership
Active Listening
Communications Strategies
Clerical Support
Critical Thinking
Timeline
Claims Technician
Resolute Management
2016.04 - Current
Office Associate
Newmark Grubb
2012.08 - 2014.04
Assistant Youth Leader
Holy Temple Cathedral Church
2008.09 - 2016.06
Assistant Manager
Discovery Clothing Company
2006.08 - 2008.09
Bachelor of Arts - Communication Studies
DePaul University
Associate of Arts - Liberal Arts And General Studies
Kennedy King College
High School Diploma -
William J. Bogan
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