CHIZOBA NWOKEABIA
Lawrenceville,Georgia
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Electronic Medical Record Specialist
Experis
01.2025 - 03.2025
- Input data into computer programs and filing systems.
- Generated and maintained statistical data related to medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Processed and tracked requests for medical records from external organizations.
- Maintained accuracy, completeness, and security for medical records and health information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Sorted and distributed incoming and outgoing medical records.
Record Center Specialist
Optimum HIT
03.2024 - 11.2024
- Updated records with new information.
- Generated reports from database systems to track records.
- Assisted with record management system implementation and maintenance to streamline operations.
- Provided excellent customer care by responding to inquiries and requests for information.
- Added and updated records with current materials.
- Compiled, sorted and filed high volume of documents.
- Created and printed labels for well-organized filing.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Maintained organized filing system to facilitate easy retrieval of documents.
EHR Support Specialist Trainer
CSI Healthcare IT
02.2023 - 12.2023
- Designed and delivered web-based, self-directed learning materials.
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Trained and mentored new personnel hired to fulfill various roles.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Nordstrom Rack
04.2019 - 12.2019
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Sears
06.2018 - 03.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Biochem
Nnamdi Azikiwe University
Anambra Nigeria06-1996
Skills
- Excellent communication
- Friendly, positive attitude
- Organizational skills
- Problem resolution
- Multitasking Abilities
- Customer relations
Timeline
Electronic Medical Record Specialist
Experis
01.2025 - 03.2025
Record Center Specialist
Optimum HIT
03.2024 - 11.2024
EHR Support Specialist Trainer
CSI Healthcare IT
02.2023 - 12.2023
Sales Associate
Nordstrom Rack
04.2019 - 12.2019
Sales Associate
Sears
06.2018 - 03.2019
Bachelor of Science - Biochem
Nnamdi Azikiwe University
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