CHLOÉ MONACO
Kearny,NJ
Summary
Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
DBLTKE: Luxury Consignment Boutique
02.2021 - Current
- Implemented theft prevention policies to minimize potential stock loss.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Makeup Artist
Freelance
02.2018 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Scheduled onsite and offsite makeup appointments for clientele.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Key Holder
Dor L' Dor
01.2016 - 01.2019
- Streamlined opening and closing procedures as integral member of store staff.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Implemented loss prevention strategies to minimize store shrinkage.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Mentored new sales associates to contribute to store's positive culture.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Successfully drove new product lines to increase annual profits.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
Bachelor of Business Administration - Fashion Merchandising
LIM COLLEGE
Manhattan, NY05.2023
Associate of Arts -
Lynn University
Boca Raton, FL2017
High School Diploma -
Westfield High School, Westfield, NJ
05.2015
Skills
- Brand Awareness & Knowledge
- Customer Relationship
- Management
- Customer Retention
- Authentication
- Business Development
- Price Structuring
- Cost Analysis and Savings
- Customer Engagement
- Modeling and Simulation
- Profit and Loss Control
- Budget Tracking
Certification
- Beauty & Fashion, Artist Makeup Academy - 2018
- Intro to Makeup
- Tools & Sanitation
- Color Theory
- Facial Structures
- Special Occasion Makeup
- Fashion / Editorial Makeup
- Marketing & Business
Timeline
Assistant Operations Manager
DBLTKE: Luxury Consignment Boutique
02.2021 - Current
Makeup Artist
Freelance
02.2018 - Current
Key Holder
Dor L' Dor
01.2016 - 01.2019
Bachelor of Business Administration - Fashion Merchandising
LIM COLLEGE
Associate of Arts -
Lynn University
High School Diploma -
Westfield High School, Westfield, NJ
- Beauty & Fashion, Artist Makeup Academy - 2018
- Intro to Makeup
- Tools & Sanitation
- Color Theory
- Facial Structures
- Special Occasion Makeup
- Fashion / Editorial Makeup
- Marketing & Business
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