Collaborate with clients to identify their goals and expectations from the event.
Ensure effective communication between vendors and suppliers before, during, and after the event.
Provide on-site support during the day of the event, including problem-solving, if necessary.
Assist guests through an event by providing directions or answering questions about available amenities.
Ensure compliance with all health, safety, and legal requirements, minimizing risk and liability.
Catering Staff Member
University Of Michigan
Ann Arbor, MI
04.2023 - Current
Assist the catering manager with setting up the event space and ensuring all necessary items were present.
Set up banquet tables and chairs according to event specifications.
Ensure that all food is served promptly and properly presented, according to standards set by the caterer.
Communicate effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contribute innovative ideas and solutions to enhance team performance and outcomes.
Verify that customers were of legal age to purchase alcohol.
Athletics Assistant
University of Michigan
Ann Arbor, MI
03.2022 - Current
Develop and execute detailed event plans, including timelines, budgets, staffing requirements, and logistics.
Manage event staff onsite during each event to ensure smooth operations.
Monitor event progress by tracking expenses against budget and adjusting as needed.
Provide leadership in managing multiple projects simultaneously, under tight deadlines.
Oversaw setup, breakdown, and storage of all equipment used for events.
Establish protocols for responding quickly and efficiently to customer inquiries or complaints before, during, and after an event.
Work closely with caterers, florists, musicians, and lighting technicians, ensuring their services are delivered on time and according to specifications.
Handle client questions and concerns via different communication channels to deliver exceptional customer service.
Develop relationships with vendors to facilitate quality service at competitive rates, while maintaining financial responsibility within budgets.
Assist in setting up for special events, including tables, chairs, and decorations.
Create a safe environment for all fans by monitoring the crowd for any potential issues or disturbances.
Perform pre-game inspections of equipment and facilities to ensure proper functioning.
Assist with setup and tear down of audiovisual equipment before and after each event.
Train new employees on ride operations, pointing out safety mechanisms and features.
Volleyball Coach
Eastern Michigan University
Ypsilanti, MI
09.2023 - 04.2024
Developed and implemented individualized training plans for athletes to improve their performance.
Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
Organized weekly practices and developed strategies to help athletes reach their goals.
Managed team budgeting to cover equipment costs, travel expenses, and other related costs.
Participated in recruiting efforts.
Managed the daily operations of all assigned social media accounts.
Assessed player abilities and assigned positions according to individual strengths.
Tri Sigma
Sigma Sigma Sigma Sorority
Ypsilanti, MI
12.2020 - 04.2024
President:
Developed policies, procedures, and short-term and long-term goals for the organization.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Organized weekly chapter meetings with the Executive Board, as well as chapter members.
Ran and executed special events regarding recruitment for potential new members.
Attended National Conference in Texas for leadership development.
Developed and implemented budgeting systems to track income, expenditures, and other financial activities.
Unbiased individual for mediations, discussions, and chapter meetings.
Member
Uphold Tri Sigma values.
Worked with cross-functional teams to achieve goals.
Promoted the club's mission through social media and word-of-mouth, increasing membership and engagement.
Provide knowledge and information about the mission and philanthropy of Tri Sigma.
Education
Bachelor of Science - Sport Management and Communications
Eastern Michigan University
Ypsilanti, MI
04-2024
College Involvement
Sigma Sigma Sigma Sorority
2020-2024
Sport Management Club
2020-2024
Men's Club Volleyball Coach
2023-2024
Women's Club Volleyball
2021-2023
Timeline
Event Coordinator
Playbook Sports
09.2024 - Current
Volleyball Coach
Eastern Michigan University
09.2023 - 04.2024
Catering Staff Member
University Of Michigan
04.2023 - Current
Athletics Assistant
University of Michigan
03.2022 - Current
Tri Sigma
Sigma Sigma Sigma Sorority
12.2020 - 04.2024
Bachelor of Science - Sport Management and Communications