Georgiana Musselman
Fogelsville,PA
Summary
Demonstrated increasing responsibility and leadership in a work environment. Diverse experience with excellence in customer service, organizational skills, and a strong work ethic.
Overview
15
15
years of professional experience
Work History
Event Coordinator
Barnes and Noble College
07.2025 - Current
- Coordinate with university staff faculty and staff on special events throughout the school term
- Setup and tear down pop-up merchandise tents around campus for events
- Operate off-site locations for sport events
- Conducted post-event analysis, identifying areas of improvement for future events.
- Coordinated schedules and timelines for events.
Campus Store Leader
Follett Higher Education Group
07.2024 - 07.2025
- Keep all areas of the store environment neat, clean, and organized.
- Shipping/Receiving responsibilities.
- Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
- Train and coach team members on company and store standards.
- Ensure team members follow company and store policies, procedures, and standards.
Retail Team Lead
Follett Higher Education Group
07.2023 - 05.2024
- Process sales for customers
- Stock merchandise and convenience on the sales floor
- Process returns per Follett’s return policy
- Campus Correspondent for AR Credit accounts
- Train associates in various departments
Fine Jewelry Sales Associate
Macy's
11.2022 - 05.2023
- Process sales for customers
- Stock jewelry and watch cases with merchandise
- Process returns per Macys return policy
- Assist customer with questions or concerns
- Process jewelry and watch repairs
Your Service Associate
Macy's
11.2021 - 07.2022
- Process returns/exchanges for customers
- Assist customers with questions or issues
- Process credit card payments for customers
- Properly scan, tag and security tag returned merchandise
Area Zone Supervisor of Merchandise - Seasonal
Dorney Park and Wildwater Kingdom
09.2021 - 11.2021
- Supervise all associates and team leaders in the zone
- Approve break schedules
- Communicate with customers, coworkers, and managers
- Provide weekly inventory of store merchandise
Funeral Director Assistant
Roberts Funeral Homes
03.2021 - 08.2021
- Answer phones and assist callers
- Setup conference room for meeting
- Input information into EDRS for death certificates
- Order death certificates for families
- Create personalized memorial packages for funerals
- Assist with funerals when needed
Receptionist
All Pets Clinic
11.2020 - 02.2021
- Answer phones and assist clients
- Schedule appointments
- Check in and out clients for appointments
Client Care Specialist/Sterile Technician
TLC Petsnip
08.2020 - 11.2020
- Answer phones and assist clients
- Schedule appointments
- Check in and out clients for appointments
- Prepare surgery instruments for surgeries
- Check in on dogs throughout surgery day
- Clean kennels throughout surgery day
Inventory Control Specialist
Boot Barn
02.2020 - 07.2020
- Process products in
- Print and label products with price tags
- Process damage items and ship items to certain vendors
Public Safety Dispatcher
Northampton Community College
01.2018 - 07.2020
- Answer phone calls and dispatch officers
- Monitor security cameras
- Process staff and dorm resident vehicle registration
- Maintain dispatch logs
Lehigh Valley Zoo
11.2017 - 12.2019
- Work in various capacities during Winter Lights Spectacular
Security Patrol Officer - Seasonal
Dorney Park and Wildwater Kingdom
02.2019 - 11.2019
- Enhanced safety by monitoring park security and access control systems.
- Maintained clear communication via two-way radio and telephone for incident management.
- Produced concise and accurate reports for incidents and investigations promptly.
- Resolved situations effectively by assessing circumstances and following established policies.
Zone Area Supervisor of Merchandise
Dorney Park and Wildwater Kingdom
12.2018 - 12.2018
- Supervise all associates and team leaders in the zone
- Approve break schedules
- Communicate with customers, coworkers, and managers
- Provide weekly inventory of store merchandise
- Repair equipment as needed
Student Assistant
Student Life/Fitness Center
08.2016 - 12.2017
Public Safety & Security – Student Patrol
Lehigh Carbon Community College
09.2015 - 05.2016
- Assist with monitoring security cameras
- Serve as the “eyes and ears” of the Department of Public Safety
- Communicate with groups and individuals
- Create written and electronic reports
- Patrol the buildings and grounds of the campus
Lehigh Carbon Community College
06.2011 - 08.2015
- Issue photo identification to all students, faculty, and staff
- Manage the items in lost and found
- Process student vehicle registration
- Data entry for the Wellness Center, Athletics, and Student Life
Education
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
Schnecksville, PA05.2013
High School Diploma -
Northwestern Lehigh High School
New Tripoli, PA06.2011
Skills
- Microsoft Office
- Management
- Inventory Control
- Administrative Experience
- Leadership
- Troubleshooting
- Merchandising
- Computer Operation
- Communication skills
- Phone etiquette
- Scheduling
- Time management
- Event setup and breakdown
- Operations oversight
Languages
German
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Coordinator
Barnes and Noble College
07.2025 - Current
Campus Store Leader
Follett Higher Education Group
07.2024 - 07.2025
Retail Team Lead
Follett Higher Education Group
07.2023 - 05.2024
Fine Jewelry Sales Associate
Macy's
11.2022 - 05.2023
Your Service Associate
Macy's
11.2021 - 07.2022
Area Zone Supervisor of Merchandise - Seasonal
Dorney Park and Wildwater Kingdom
09.2021 - 11.2021
Funeral Director Assistant
Roberts Funeral Homes
03.2021 - 08.2021
Receptionist
All Pets Clinic
11.2020 - 02.2021
Client Care Specialist/Sterile Technician
TLC Petsnip
08.2020 - 11.2020
Inventory Control Specialist
Boot Barn
02.2020 - 07.2020
Security Patrol Officer - Seasonal
Dorney Park and Wildwater Kingdom
02.2019 - 11.2019
Zone Area Supervisor of Merchandise
Dorney Park and Wildwater Kingdom
12.2018 - 12.2018
Public Safety Dispatcher
Northampton Community College
01.2018 - 07.2020
Lehigh Valley Zoo
11.2017 - 12.2019
Student Assistant
Student Life/Fitness Center
08.2016 - 12.2017
Public Safety & Security – Student Patrol
Lehigh Carbon Community College
09.2015 - 05.2016
Lehigh Carbon Community College
06.2011 - 08.2015
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
High School Diploma -
Northwestern Lehigh High School