Dynamic Shift Leader at Rapid Fired Pizza with a proven track record in cash handling and team supervision. Enhanced productivity through effective problem-solving, while fostering a positive workplace culture. Committed to maintaining high safety standards and resolving customer issues to ensure satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Leader
Rapid Fired Pizza
4730 Taft Blvd, Wichita Falls, TX 76308
09.2024 - Current
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Improved team productivity by implementing efficient scheduling and task delegation methods.