Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Banken

Chloe Banken

Minneapolis,United States

Summary

Results-oriented Case Manager with a passion for delivering high-quality care supports to clients I serve. Proven track record of deleting and implementing specialized care plans per the individual’s barriers & strengths. Skilled at coordinating and connected clients to community resources & other agencies to provide person-centered & integrated care that best serves our clients. Reaches out to other team members and checks in with them and inquires if they need assistance. Values teamwork and is compassionate towards others.

Overview

5
5
years of professional experience

Work History

Mental Health Case Manager

Mental Health Resources Inc.
St. Paul, United States
03.2025 - Current

Coordinated individual care plans for over 30 clients, tailoring support services to meet their unique needs.
Conducted regular assessments and progress reviews, allowing for timely adjustments in support. This proactive monitoring ensured that clients received the right help when they needed it.
Developed strong relationships with local resources and organizations, streamlining referral processes for clients needing additional services, which enhanced their overall support network. This collaboration helped clients gain access to vital resources more efficiently.

CADI Case Manager

Meridian Services
Hopkins, United States
06.2024 - 02.2025
  • Coordinated comprehensive CADI/DD/Rule 180 WAIVER care plans for clients, which improved their overall well-being and helped them achieve personal goals more effectively. This approach fostered better communication among service providers, ensuring everyone was aligned on the clients' needs.
  • Connected and coordinated with clients to determine what services best would serve them.
  • Conducted Yearly assessments of client needs, which led to tailored interventions and increased engagement in services. By understanding individual circumstances better, we were able to connect clients with resources they truly needed.
  • Collaborated with community organizations to build a network of support services, helping clients access vital resources like housing and employment assistance. This partnership not only expanded our service offerings but also created a stronger safety net for those we served.

Mental Health Rehab Intern

Horizon Homes
Mankato, United States
12.2023 - 04.2024
  • Facilitated group sessions, creating a safe space for clients to share their experiences and support each other, which fostered a sense of community and reduced feelings of isolation among participants.
  • Coordinated recreational activities that promoted social interaction and emotional well-being, enhancing clients' coping skills and encouraging positive relationships with peers. This initiative resulted in increased participation and enthusiasm for the program. An example of a recreational activity I delivered was yoga and mediation on Thursdays.
  • Documented client progress and maintained detailed records, ensuring compliance with health regulations and helping the care team track changes in each client's mental health status. This thorough documentation proved essential for ongoing treatment evaluations and adjustments.

Fellowship intern

Tina Smith Campaign
St. Paul, United States
08.2020 - 11.2020
  • - Assist with daily campaign operations and administrative tasks.
  • - Research political issues, voter demographics, and competitor activities.
  • - Support outreach efforts through social media, phone banking, and events.
  • - Help organize volunteer efforts, including training and managing volunteer activities.
  • - Create and distribute campaign materials, including flyers and newsletters.
  • - Attend campaign meetings and provide insights and ideas to enhance our strategy.

Education

BS - Psychology & Criminal Justice

Minnesota State University
Mankato, United States
05.2024

Skills

  • Knowledge of Microsoft applications
  • Communication
  • Time management
  • Organizational
  • Problem-Solving
  • Interpersonal skills
  • Conflict-resolution skills
  • Knowledgeable about resources in Ramsey County
  • Adaptability
  • Teamwork
  • Leadership skills

Timeline

Mental Health Case Manager

Mental Health Resources Inc.
03.2025 - Current

CADI Case Manager

Meridian Services
06.2024 - 02.2025

Mental Health Rehab Intern

Horizon Homes
12.2023 - 04.2024

Fellowship intern

Tina Smith Campaign
08.2020 - 11.2020

BS - Psychology & Criminal Justice

Minnesota State University
Chloe Banken