Open and positive communicator with a calm and level-headed approach to managing conflicting priorities in a fast-paced environment. Dedicated and attentive to customer needs, with a strong desire to build relationships and drive brand loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Assistant / Private Nanny
Dr. Angelica Farrell
Santa Rosa, CA
12.2022 - Current
Organized personal and professional calendars with reminders for upcoming meetings and events.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Planned and cooked meals with consideration to multiple dietary restrictions.
Booked flights, hotel accommodations and ground transportation for smooth business travel.
Managed household inventory
Aided children with completing homework and special assignments to improve academic performance.
Assisted with school pick up and drop off, as well as transportation to other various activities.
Child Care Provider
John Flournoy and Melanie Berry
San Diego, CA
10.2020 - 09.2022
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Provided supportive environment for children's emotional and social development, problem-solving skills through positive reinforcement and behavior modeling.
Maintained flexibility in challenging scenarios to work with children of various ages, different personalities and in different roles.
Prepared snacks and meals for children according to dietary needs and restrictions.
Aided with school pick up, doctor appointments, and light house keeping
Maintained a safe and nurturing environment for children to explore and grow.
Administrative Assistant
Elen Consulting
San Diego, CA
05.2017 - 01.2020
Provided exceptional customer service through direct communication with clients and team members.
Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
Greeted incoming guests and clients, offering immediate assistance.
Organized digital and physical and files and updated reports for projects.
Scheduled appointments, meetings and events for entire office staff.
Oversaw office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Arranged luncheons and meetings by scheduling conference rooms, coordinating catering and preparing supplies.
Assisted with basic accounting by reconciling company credit card, sending out and filing invoices, and depositing checks at bank.
Education
Neuroscience
Santa Rosa Junior College
Santa Rosa, CA
06.2025
Skills
Building Customer Relationships and Loyalty
Open to receiving constructive feedback to improve work performance
Problem-Solving
Attention to Detail
Product Expertise
Exceptional communication and Interpersonal Skills
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Certification
CPR Certified
Timeline
Personal Assistant / Private Nanny
Dr. Angelica Farrell
12.2022 - Current
Child Care Provider
John Flournoy and Melanie Berry
10.2020 - 09.2022
Administrative Assistant
Elen Consulting
05.2017 - 01.2020
Neuroscience
Santa Rosa Junior College
CPR Certified
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