Jimena D´Angelo
NY,NY
Summary
Personable, dedicated, friendly and energetic receptionist/administrative committed in leading front desk and public relations. Organized and efficient while providing exceptional service and hospitality to clients, offering problem-solving, database management ,scheduling, administrative support, computer skills and team player .
Overview
14
14
years of professional experience
Work History
Family Personal Assistant and Family Nanny
The Rogoff´´s Family
Manhattan, NY
05.2021 - Current
- Transported children to and from school, activities and appointments.
- Coordinated and planned activities for children.
- Managed and organized kids´rooms, books, clothes and so on.
- Kept detailed track of household and maintenance and schedules.
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Organized different types of activities to enhance physical and intellectual development.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted children with homework assignments and special projects across different subjects.
- Family Errands
Professional Nanny
The Bond Family
NY, NY
09.2017 - 12.2020
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Organized different types of activities to enhance physical and intellectual development.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted children with homework assignments and special projects across different subjects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Professional Nanny
The Di Salvo Family
Manhattan, NY
01.2016 - 08.2017
- Affectionately cared for 1 child
- Prepared healthy, age-appropriate snacks and meals.
- Taught children everyday skills and language.
- Led indoor and outdoor activities to entertain and occupy children.
- Monitored schedules to maintain sleeping, eating and activities schedules for the child.
- Organized different types of activities to enhance physical and intellectual development.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Coordinated field trips to local parks, library and zoos.
Au Pair
Au Pair
Long Island, Manhattan, NY
11.2014 - 11.2015
- Affectionately cared for 2 teenagers, scheduled appointments and activities, pick ups and drop offs to school or activities , etc.
- Kept children's areas neat and clean.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Shopped for supplies, food and clothes for children and family members.
- Met with parents about daily activities, positive developments and issues.
- Helped children complete homework assignments and school projects.
Cashier
Bosphorus Mediterranean Restaurant
Port Washington, NY
03.2015 - 10.2015
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
Au Pair
The Harris Family
Denver, Colorado
10.2013 - 10.2014
- Affectionately cared for 4 children all of ages.
- Developed bilingual abilities in Spanish through immersive conversation, games and activities.
- Kept children's areas neat and clean.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Planned and guided age-appropriate tasks like reading, crafts and so on.
- Maintained kids schedules.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Helped children complete homework assignments and school projects.
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Identified warning signs of emotional and developmental problems in children.
English Teacher
Community Center
Ushuaia, Tierra Del Fuego
11.2010 - 08.2012
- Taught English every summer break from college
Representative Assistant
American Express Argentina
Cordoba, Cordoba Capital
03.2010 - 01.2012
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth and quality service.
- Gained customer trust and confidence by listening to their needs and demonstrating empathy,hospitality, understanding, solutions to their problems.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Exceptional computer skills
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Spoke with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Kept detailed records of daily activities through online customer database.
- Built and cultivated long-term quality relationships with clients by addressing needs and providing superior customer service.
- Demonstrated consistent track record of overachieving sales quotas.
- Completed call reports, paperwork and on-going personal training by required deadlines.
English Teacher
Jose Maria Sobral High School, del Fuego
Tierra
03.2007 - 12.2008
- Provided instruction and tutoring for high school students in speaking, reading and writing English as a secondary language.
- Facilitated extracurricular activities centered around English language.
- Planned lessons to teach students about English language and promote cultural literacy.
- Developed and implemented full English curriculum to meet school and students mission and goals.
- Facilitated learning of English language using variety of instructional methods, resources and technological tools.
Education
Leadership And Coaching Certificate Program -
John Maxwell Team
2023
Certificate Program - Foreign Languages Education
New York Institute of English And Business
New York, NY2018
Some College - Foreign Languages Education
National University of Cordoba
Cordoba, Argentina2012
Foreign Language - English As A Second Language
Portland English Institute
Ushuaia, Argentina2007
High School Diploma - Social Sciences and Humanities
Colegio Provincial Jose
2005
Skills
- Creative Thinking
- Problem Solving
- Multitasking and Prioritization
- Reliable and Punctual
- Positive Attitude and Energetic
- Tech Savvy
- Verbal and Written Communication
- Scheduling and Calendar Management
- Administrative Support
- Customer Service-Oriented
- Microsoft Office Suite
- Courteous and Professional
- Personal Initiative
- Team Collaboration
- Conflict Resolution
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Honest and Ethical
- Reliable and Responsible
- Feedback Acceptance
- Active Listening
- Adaptability and Flexibility
- Managing Orders and Deliveries
- Sales growth
- Professional and mature
- Bilingual Spanish/English
- Social media savvy
- Relationship/team building
- Commitment to quality and service
- Fast Learner
- Adaptability and Flexibility
- Managing Orders and Deliveries
- Sales growth
- Professional and mature
- Bilingual Spanish/English
- Social media savvy
- Relationship/team building
- Commitment to quality and service
- Fast Learner
Timeline
Family Personal Assistant and Family Nanny
The Rogoff´´s Family
05.2021 - Current
Professional Nanny
The Bond Family
09.2017 - 12.2020
Professional Nanny
The Di Salvo Family
01.2016 - 08.2017
Cashier
Bosphorus Mediterranean Restaurant
03.2015 - 10.2015
Au Pair
Au Pair
11.2014 - 11.2015
Au Pair
The Harris Family
10.2013 - 10.2014
English Teacher
Community Center
11.2010 - 08.2012
Representative Assistant
American Express Argentina
03.2010 - 01.2012
English Teacher
Jose Maria Sobral High School, del Fuego
03.2007 - 12.2008
Leadership And Coaching Certificate Program -
John Maxwell Team
Certificate Program - Foreign Languages Education
New York Institute of English And Business
Some College - Foreign Languages Education
National University of Cordoba
Foreign Language - English As A Second Language
Portland English Institute
High School Diploma - Social Sciences and Humanities
Colegio Provincial Jose