Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Chloe Benlice

Ft. Pierce,FL

Summary

Driven by a passion for excellence, I've honed my skills in customer service and desktop support at IVox Solutions, among others. Known for dependability and effective team communication, I've consistently met membership targets and mentored others, showcasing my ability to elevate customer experiences and resolve technical challenges efficiently.

Overview

10
10
years of professional experience

Work History

Lead Technical Support Agent

IVox Solutions
06.2023 - 05.2024
  • I handle business customers and assist with technical issues such as voice features, provide assistance with gateway, firewall and ip issues, as well as activate equipment

Senior Front Desk Associate

Hand and Stone
02.2022 - 06.2023
  • My role consists mostly of tending to specific patient and client needs
  • Most of the people that come in to receive massages are for medical purposes, therefore I take in their medical history and other specific needs/requests to relay to their therapist
  • Every month I am able to meet our membership numbers, send emails and upgrade clients

Sales Associate

Rue21
06.2021 - 02.2022
  • As a sales associate my job duties included greeting and assisting shoppers, ringing up purchases, answering calls regarding our merchandise and promotions

HANDS of St. Lucie County
Fort Pierce, USA
01.2021 - 01.2022
  • In charge of handling medical records/signing off hands clinic on their Covid Vaccination papers and directed/ helped patients with any questions

Humane Society of Treasure Coast
Palm City, USA
01.2019 - 01.2020
  • Specialized in animal care, customer service, organization and reporting to Veterinarians
  • I’ve mentored new volunteers on how to conduct daily tasks and on how to provide quality care for the animals awaiting to be adopted

Christ Fellowship
Palm Beach Gardens, USA
01.2014 - 01.2016
  • Watched over 10 toddlers and prepared lunch/cleaned up
  • Dealt with parents and alerting them with any concerns of children

Education

Biology Associates Degree -

Indian River State College
12.2022

High school diploma -

Florida Virtual School
06.2020

Skills

  • Team Communication
  • Verbal and written communication
  • Customer service
  • Dependability
  • Escalation handling
  • Desktop support

References

  • Jacob Elusma, (857)-261-1075
  • Sydney Torres, (772)-877-9195
  • Rachel Williams, (407)-907-5608
  • Sarah Fisher, (561) 376-0056

Volunteer Experience

  • Humane Society of Treasure Coast, 01/01/19, 12/31/20, 4100 SW Leighton Farm Ave, Palm City, FL, 34990, Specialized in animal care, customer service, organization and reporting to Veterinarians. I’ve mentored new volunteers on how to conduct daily tasks and on how to provide quality care for the animals awaiting to be adopted.
  • HANDS of St. Lucie County, 01/01/21, 12/31/22, 3855 US-1, Fort Pierce, FL, 34982, In charge of handling medical records/signing off hands clinic on their Covid Vaccination papers and directed/ helped patients with any questions.
  • Christ Fellowship, 01/01/14, 12/31/16, 5343 Northlake Blvd, Palm Beach Gardens, FL, 33418, Watched over 10 toddlers and prepared lunch/cleaned up. Dealt with parents and alerting them with any concerns of children.

Timeline

Lead Technical Support Agent

IVox Solutions
06.2023 - 05.2024

Senior Front Desk Associate

Hand and Stone
02.2022 - 06.2023

Sales Associate

Rue21
06.2021 - 02.2022

HANDS of St. Lucie County
01.2021 - 01.2022

Humane Society of Treasure Coast
01.2019 - 01.2020

Christ Fellowship
01.2014 - 01.2016

Biology Associates Degree -

Indian River State College

High school diploma -

Florida Virtual School

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Chloe Benlice