Dynamic and empathetic professional with a proven track record at Blueline Surf and Paddle Co, enhancing customer engagement and fostering repeat business through exceptional interpersonal skills and efficient financial handling. Adept at crisis management and problem-solving, I bring a unique blend of psychological knowledge and organizational prowess, contributing positively to team dynamics and customer satisfaction.
Work History
Sales Associate
Blueline Surf and Paddle Co
04.2023 - 07.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor Of Science - Psychology
University of Florida
Gainesville FL
Skills
Psychological Knowledge
- Strong foundation in psychological theories and therapeutic practices
- Understanding of mental health challenges and interventions
Crisis Management
- Experience working with a crisis center hotline to provide immediate support
- Skilled in managing and resolving crisis situations effectively
Communication Skills:
- Proficient in active listening and empathetic communication
- Ability to engage with individuals from diverse backgrounds
Interpersonal and People Skills
- Exceptional ability to connect with new people and build trust
- Skilled at creating welcoming environments for open communication
Organizational Skills
- Capable of managing tasks efficiently and prioritizing effectively
- Experience in maintaining structured and systematic approaches
Adaptability and Quick Learning
- Ability to quickly adapt to new environments and challenges
- Eager to learn and implement new skills and knowledge promptly
Problem-Solving
- Competent in addressing and finding solutions to individuals' needs
- Ability to remain calm and effective under pressure
Teamwork
- Experienced in collaborative settings through student-athlete teamwork
- Capable of contributing positively to team dynamics and objectives