Chloe Carter
Life Time Inc.
Las Vegas,NV
1
Certification
3
years of professional experience
Friendly, high-energy customer service professional with solid experience from high-end environments like MGM Resorts and Life Time. Used to welcoming large crowds, keeping things running smoothly, and staying calm when things get busy. I genuinely love helping people, solving problems on the spot, and making sure everyone has a great experience. Excited to bring that positive energy and teamwork to the Apple Store team.
Work History
Rock Wall Team Member
5 Months- Monitored climbers' safety and strictly enforced equipment protocols during rock wall activities.
- Assisted participants with harnessing, safety gear, and climbing techniques to ensure proper usage.
- Conducted regular equipment inspections for maintenance and safety compliance.
- Educated guests on safety rules and best practices to enhance their overall experience.
- Collaborated with team members to maintain cleanliness and organization of the climbing area.
- Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Engaging proactively with members and guests to create a welcoming, high-energy environment.
- Assisting members directly with equipment setup, safety gear fitting, and tailored climbing guidance.
- Communicating safety procedures clearly to members of all ages, ensuring full compliance and peace of mind.
- Addressing member feedback and resolving face-to-face inquiries with exceptional hospitality.
- Building strong relationships with repeat members to foster a supportive community space.
- Collaborating with team members to manage guest flow efficiently during peak hours.
Lifeguard
4 Months- Greeted and interacted directly with high volumes of resort guests daily to deliver a welcoming, premium hospitality experience.
- Monitored aquatic areas to enforce safety regulations, prevent accidents, and maintain strict adherence to emergency protocols.
- Provided immediate, calm, and effective assistance during high stress emergency situations and medical incidents.
- Communicated resort guidelines clearly and professionally to guests of all ages, maintaining order while ensuring a positive experience.
- Conducted routine safety, sanitation, and equipment checks across the pool facility to ensure total compliance with health standards.
- Collaborated with team members to resolve guest inquiries and maintain organized, efficient pool deck operations.
Education
High School Diploma
Skills
Problem-solving
Teamwork and collaboration
Positive attitude
Customer service
Clear communication
Attention to detail
Certification
First Aid & CPR/AED Certified (American Red Cross / American Heart Association)
Timeline
Rock Wall Team Member
Life Time Inc.
05.2026 - CurrentRead More
Lifeguard
MGM Resort International
04.2024 - 08.2024Read More
Nevada Virtual Academy
High School Diploma
Read More