CHLOE CHEN
Crofton,MD
Overview
5
5
years of professional experience
Work History
Floor Associate
Michaels Arts and Crafts
Crofton, Maryland
09.2024 - 08.2025
- Greeted customers at entrance to offer assistance and enhance shopping experience.
- Maintained stocked shelves and provided product knowledge to assist customers in making informed choices.
- Maintained organized merchandise displays throughout the store.
- Operated cash registers and processed transactions to ensure smooth checkout experience.
Assistant Tutor
Kuma Learning Center
Crofton, Maryland
04.2025 - 05.2025
- Monitored student performance during class time, providing individual support when needed.
- Assisted lead tutor with classroom management and guided students in appropriate behavior.
- Provided instructional materials for students in the classroom.
Cashier
Ribs N Things
Brentwood, Maryland
01.2021 - 05.2024
- Delivered customer service in a welcoming manner.
- Maintaining efficient relationships with customers results in increased loyalty and business.
- Following safety protocols for the environment, customers, and staff.
- Completing daily tasks of organizing, stocking, and cleaning.
Education
Bachelor of Science - Forensic Science
Towson University
Baltimore, MD05-2029
High School Diploma -
Crofton High School
Gambrills06-2025
Skills
- Communication skills
- Team collaboration
- Critical thinking
- Adaptability
- Product assembly
- Customer service
- Organizational skills
- Problem solving
- Active listening
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Assistant Tutor
Kuma Learning Center
04.2025 - 05.2025
Floor Associate
Michaels Arts and Crafts
09.2024 - 08.2025
Cashier
Ribs N Things
01.2021 - 05.2024
Bachelor of Science - Forensic Science
Towson University
High School Diploma -
Crofton High School