- Working out
- Traveling
Chloe Chowaniak
Mequon
Summary
Experienced professional advisor skilled in driving membership growth and retention, with a proven ability to collaborate with teams to achieve goals and adapt to changing needs. Possesses strong communication, customer service, and relationship-building skills. Recognized for reliability and commitment to delivering results in a fast-paced environment. Well-trained to work successfully with all types of personalities and different cultures. Excels at tactfully liaising with individuals and representing the organization in a positive light. Strong track record of exemplary skills in staff training, issue resolution, and marketing support to contribute to the organization's success.
Overview
6
6
years of professional experience
Work History
Wellness Membership Advisor
Elements Massage
06.2024 - Current
- Maintained accurate records of all membership transactions, ensuring proper billing and payment processes were followed.
- Sold and promoted wellness memberships to clients, creating strong relationships through customizing to their needs, and meeting sales goals.
- Utilized Excel to track and organize gift card transaction history, ensuring accurate documentation.
- Handled inbound and outbound phone calls, addressing client inquiries, scheduling appointments, and resolving issues professionally.
Staff Assistant
Christ Church
03.2019 - 08.2024
- Efficiently addressed parental inquiries and individually managed a room with around 15-25 kids each service.
- Established strong working relationships with parents through efficiently addressing any inquiries and implementing excellent communication skills.
- Served as a liaison between management and pastoral departments, facilitating effective collaboration on lesson plans and implementing active solutions as problems arose.
Busser
The Anvil Pub & Grille
01.2019 - 01.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other co-workers to look for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor of Science - Cognitive Science
Marquette University
Milwaukee, WI05-2026
Skills
- Customer service
- Relationship building
- Problem solving
- Efficiency in independent work
- Proficient experience with MindBody software and Excel
Interests
Timeline
Wellness Membership Advisor
Elements Massage
06.2024 - Current
Staff Assistant
Christ Church
03.2019 - 08.2024
Busser
The Anvil Pub & Grille
01.2019 - 01.2020
Bachelor of Science - Cognitive Science
Marquette University
Similar Profiles
Amber HaleAmber Hale
Front Desk Receptionist at Elements MassageFront Desk Receptionist at Elements Massage
Hannah BankstonHannah Bankston
LMT at Elements MassageLMT at Elements Massage
Daniel MileyDaniel Miley
Licensed Massage Therapist at Elements MassageLicensed Massage Therapist at Elements Massage