Dynamic waitress with a strong focus on customer service, order taking, and money handling. Proven ability to manage multiple responsibilities in fast-paced environments while maintaining attention to detail.
Overview
10
10
years of professional experience
Work History
Restaurant Waitress
Sunny Side Up Breakfast and Lunch
West Springfield, MA
02.2023 - Current
Delivered exceptional customer service in fast-paced dining environment.
Assisted with menu recommendations and answered guest inquiries promptly.
Processed orders accurately using POS system, ensuring timely service delivery.
Collaborated with kitchen staff to maintain efficient workflow during peak hours.
Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Completed credit payments via card processing systems.
Assistant Dance Instructor
On Broadway Dance Studio
Springfield, MA
09.2016 - Current
Assisted lead instructor in developing and implementing dance curricula for various skill levels.
Facilitated warm-up sessions, ensuring proper technique and injury prevention.
Mentored novice dancers, enhancing their skills through personalized feedback and encouragement.