Summary
Overview
Work History
Education
Skills
Timeline
Barista

Chloe Clay-Wilson

Houston,TX

Summary

I'm a productive results-driven professional with over ten years experience in retail, sales, and food service. I'm a critical-thinking individual who excels as a team player. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I thrive in creative atmospheres, and have the willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Stockroom Assistant

Ulta Salon And Cosmetics
10.2018 - 12.2020
  • Increased productivity with careful monitoring of supply levels, reordering necessary items before depletion occurred.
  • Improved stockroom efficiency by implementing a streamlined inventory management system.
  • Assisted in conducting periodic physical inventories, ensuring accurate records of all stocked items.
  • Enhanced workplace safety with regular inspections and maintenance of stockroom equipment.

Lead Line Cook

Schlotzsky's Deli
07.2016 - 09.2019
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.

Assembly Line Worker

Goodman Manufacturing Company
01.2015 - 04.2018
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Call Center Phone Representative

( NCO) Geek Squad - Best Buy
11.2011 - 05.2014
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
  • Contributed to the development of training materials, enhancing new hire onboarding processes.
  • Retained dissatisfied customers by employing conflict resolution skills and offering appropriate solutions.
  • Offered constructive feedback to peers during coaching sessions, fostering a supportive team environment.
  • Supported high call volume periods, maintaining a professional demeanor under pressure.
  • Balanced competing priorities while fielding simultaneous calls from customers seeking information about products, services or account details.

Education

No Degree - Fashion Merchandising

The Art Institute of Houston
Houston, TX
06.2012

High School Diploma -

Humble High School
Humble, TX
05.2008

Skills

  • Shipping and receiving
  • Merchandise Handling
  • Customer Service
  • Product Sorting
  • Stocking
  • Cash Register Operations
  • Quality Control

Timeline

Stockroom Assistant

Ulta Salon And Cosmetics
10.2018 - 12.2020

Lead Line Cook

Schlotzsky's Deli
07.2016 - 09.2019

Assembly Line Worker

Goodman Manufacturing Company
01.2015 - 04.2018

Call Center Phone Representative

( NCO) Geek Squad - Best Buy
11.2011 - 05.2014

No Degree - Fashion Merchandising

The Art Institute of Houston

High School Diploma -

Humble High School
Chloe Clay-Wilson