Creative and adaptable hospitality professional transitioning into digital marketing. Strong background in communication, problem-solving, and customer service. Currently pursuing a professional certificate in content creation from Adobe. Brings over 8 years of experience in fast-paced restaurant environments, demonstrating leadership, adaptability, and an innate ability to connect with diverse audiences.
Hi, I’m
Chloe Connors
Findlay,OH
Summary
Overview
7
years of professional experience
Work History
Logan's Irish Pub
Food and Beverage Server
05.2022 - Current
Job overview
- Maintain a clean and organized bar area, responsible for cleaning and polishing all bar glass, utensils, and equipment.
- Take inventory and stock the bar with good beer, wine, and liquors.
- Take orders and prepare a wide selection of mixed drinks and beverages for bar and restaurant guests.
Self-employed
Life, Accident and Health Insurance Agent
07.2021 - 08.2022
Job overview
- Maintained relationships with clients and prospects by providing continuous updates on Medicare information and available products and keeping current policies updated to ensure excellence in customer relations.
- Increase dsales by completing a needs-based analysis to provide prospectsrk, and scheduled appointments to build a broader customer base and reach marketing goals.
- Increased sales by completing a needs-based analysis to provide prospects with appropriate product recommendations.
Duke's Original Roadhouse
Restaurant And Bar Manager
08.2018 - 03.2020
Job overview
- Promoted to manage P&L and front-and-back-of-house operations for a high-volume Sports bar that generated $3MM in annual revenue; Led a 25-person staff, and oversaw quality controls, budget management, and safety compliance.
- Partnered with branded restaurant management group to ensure revenue growth and business profitability, leading staff to adhere to customer service best practices, restaurant guidelines, and customer loyalty incentives.
- Delivered staff training inclusive of role plays, employee shadowing, and scenario planning, weekly and as needed.
Education
Education University of Tennessee, Knoxville
Bachelor's degree from English Language and Literature, General
05-2018
University Overview
Skills
- Relationship Building
- Adaptability
- Communication
- Customer Service
- Leadership
- Hospitality Management
Timeline
Food and Beverage Server
Logan's Irish Pub
05.2022 - Current
Life, Accident and Health Insurance Agent
Self-employed
07.2021 - 08.2022
Restaurant And Bar Manager
Duke's Original Roadhouse
08.2018 - 03.2020
Education University of Tennessee, Knoxville
Bachelor's degree from English Language and Literature, General
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