Rebecca Pokryska Nardini
Summary
Highly organized and detail-oriented with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining a steady work flow and managing projects and time management principles, business processes and customer service best practices.
Overview
17
17
years of professional experience
Work History
Food & Beverage Server
Pink Elephant
03.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
VIP Server
Staff Works
03.2021 - 09.2024
- Worked closely within the hollywood industry for all major Oscar events and private parties for VIP Clientele to customize the best service and accommodate specific requests from clients hosting exclusive gatherings at their venues.
- Provided exceptional service to high-profile clientele, resulting in repeat business and positive referrals.
- Utilized strong multitasking abilities to manage multiple tables simultaneously while maintaining excellent service levels.
- Developed rapport with regular patrons through friendly conversation and tailored service approaches, fostering loyalty among customers.
Food, Beverage Movie Production Server
Craft Services
02.2019 - Current
- Company Overview: Craft services provides cast and crew in film, television and video production with meals, beverages and hospitality services on movie sets
- Craft services provides cast and crew in film, television and video production with meals, beverages and hospitality services on movie sets
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Restaurant service & fine dining
Gray Matter
- Company Overview: Hospitality collaborative | Custom Event catering, Meal, beverage and hospitality services for weddings, private and public events
- Hospitality collaborative | Custom Event catering, Meal, beverage and hospitality services for weddings, private and public events
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Community Coordinator
City Net
01.2018 - 12.2020
- Company Overview: Community Coordinator | City Net- Santa Ana, Orange County
- Courtyard Community Weekend Coordinator supports the community engagement team's efforts by assisting with the coordination of meal, supportive service, and donation needs on the weekends
- City Net is in collaboration with Midnight Mission, a liaison to connect homeless individuals with non-profit organizations providing rehabilitation services, Emergency aid assistance, case management and Housing linkages
- A round-the-clock transitional center with over emergency shelter beds and enhanced services for homeless neighbors congregated in the Orange County Civic Center and surrounding regions
- Healthcare, mental health, addiction recovery, housing navigation, veterans' services, elder care, and access to government benefits are services provided on-site
- Community Coordinator | City Net- Santa Ana, Orange County
Founder, Photojournalist
People of Beauty
01.2013 - 12.2020
- Company Overview: P.O.B
- Is an online platform to spread awareness and shine a light on the hidden realities and stories of people experiencing hunger from around the world
- Contributor and writer for Respoken Magazine, Empowering women to recognize their inner beauty
- P.O.B
- Is an online platform to spread awareness and shine a light on the hidden realities and stories of people experiencing hunger from around the world
Community Outreach
- Implemented Empowerment programs, facilitated Letters of Love and conducted small outreach teams to Dharavi Slum (Second largest slum in Asia) and the Red-Light Districts
- Working directly with the women and teenage girls in the brothels to empower and equip them to recovery while finding solutions to help get them out
Development Outreach Coordinator
Mother Teresa Of Calcutta Catholic Charities
- Fundraised and organized Emergency Campaigns from across the U.S
- To supply emergency food and blankets for the homeless families, children and unreached people groups in the slums and rural villages
- Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
- Maintained highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive fundraising proposals.
- Created fundraising strategies tied to the organization's mission, programs and goals.
- Organized special events such as galas and auctions, raising significant funds for organizational programs and operations.
- Led a team of development professionals, fostering a culture of collaboration and success within the department.
Caregiver
Mother Teresa's Home Of The Pure Heart
01.2017 - 12.2018
- Company Overview: A hospice center for the sick, dying and destitute
- Fed, clothed, nurtured and supplied medical assistance and aid to the formerly homeless residents as they passed away with love and dignity
- A hospice center for the sick, dying and destitute
Co-Founder, President
Hear The Hungry
01.2010 - 12.2020
- Company Overview: A non-profit organization to restore the dignity and hope to those experiencing hunger through compassion, empowerment, and awareness
- Organizes outreach teams, fundraisers and solicited donations to provide food, clothing, toiletries while giving a voice to those living on the streets of New York and Los Angeles 'Skid Row.'
- Developing partnerships with The Bowery Mission, Walk The Walk Community and Covenant House
- Oversees all events, campaigns and maintains relationships with partners and supporters
- Produced/Directed exploratory documentary | The Sunshine Hotel, Hear The Hungry Productions, 2015
- A non-profit organization to restore the dignity and hope to those experiencing hunger through compassion, empowerment, and awareness
Participant
The World Race
01.2013 - 12.2014
- Company Overview: Mission program participant to serve people experiencing hunger and living in extreme poverty in 11 countries over 11 months
- Provided humanitarian assistance in rural villages, slums, red light districts and leprosy hospitals
- Responsibilities included teaching English to children and adults, providing food and aid within orphanages, organizing and facilitating summer camps for those who are handicap, partially sighted or intellectually impaired
- Other specific assignments included serving as team leader to minister to sex-trafficking victims and facilitating worship and bible studies to unreached people groups
- Mission program participant to serve people experiencing hunger and living in extreme poverty in 11 countries over 11 months
Volunteer
Holy Apostles Soup Kitchen
01.2010 - 12.2013
- Company Overview: A weekly volunteer within the Soup Kitchen providing over 1,200 meals every weekday in addition to counseling and referral services
- Directed a weekly storybanking initiative inviting the guests to share their stories while creating an open dialogue for them to express themselves
- A weekly volunteer within the Soup Kitchen providing over 1,200 meals every weekday in addition to counseling and referral services
Weekend Supervisor
David B. Skinner Shelter
01.2008 - 12.2013
- Company Overview: A men's overnight shelter located in the Presbyterian Church on Fifth Avenue
- The Shelter operates in cooperation with Urban Pathways to provide secure sleeping quarters, food and fellowship to guests awaiting permanent housing
- Welcomed shelter guests at 8:30PM, provided oversight for all activities, assessments, group discussions and coordinated pickup at 5:30AM
- Making sure all sign-in/out sheets were completed with any concerns or positive feedback about the guests
- A men's overnight shelter located in the Presbyterian Church on Fifth Avenue
Project Africa
06.2012 - 08.2012
- Taught sustainability workshops and provided humanitarian assistance to families in rural areas of Uganda and Kenya
- Taught English and provided clean drinking water filters to children and families living in the slums of Kisumu, Kenya and Kampala, Uganda
- Empowered women by facilitating workshops on how to launch and manage an ethical small business practice
Volunteer
Keetmanshoop Orphanage
06.2010 - 08.2010
- Company Overview: Provided food, aid and donations for children abandoned after parents died of AIDS
- Assisted in fundraising efforts for Orphanage's operations
- Provided food, aid and donations for children abandoned after parents died of AIDS
Education
Borough of Manha[an Community College
01.2016
Skills
Customer Service
Data Entry
Work Planning and Prioritization
Relationship Building
Schedule Coordination
Project Coordination
Document Management
Discretion and Confidentiality
Timeline
Food & Beverage Server
Pink Elephant
03.2021 - Current
VIP Server
Staff Works
03.2021 - 09.2024
Food, Beverage Movie Production Server
Craft Services
02.2019 - Current
Community Coordinator
City Net
01.2018 - 12.2020
Caregiver
Mother Teresa's Home Of The Pure Heart
01.2017 - 12.2018
Founder, Photojournalist
People of Beauty
01.2013 - 12.2020
Participant
The World Race
01.2013 - 12.2014
Project Africa
06.2012 - 08.2012
Volunteer
Keetmanshoop Orphanage
06.2010 - 08.2010
Co-Founder, President
Hear The Hungry
01.2010 - 12.2020
Volunteer
Holy Apostles Soup Kitchen
01.2010 - 12.2013
Weekend Supervisor
David B. Skinner Shelter
01.2008 - 12.2013
Borough of Manha[an Community College
Restaurant service & fine dining
Gray Matter
Community Outreach
Development Outreach Coordinator
Mother Teresa Of Calcutta Catholic Charities
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