Chloe Cooper
Salt Lake City
Summary
Dynamic Shift Leader at Mr. Pickle's Sandwich Shop, recognized for fostering teamwork and enhancing customer satisfaction through effective problem-solving and conflict resolution. Skilled in cash handling and training staff, I consistently maintained high service standards while adapting to fast-paced environments. Committed to delivering exceptional service and mentoring new employees. My coworkers would describe me as hard-working, enthusiastic, observant, detail-oriented.
Overview
3
3
years of professional experience
Work History
Shift Leader
Mr Pickle's Sandwich Shop
03.2023 - 12.2025
- Supervised daily operations to ensure efficiency and high service standards. (dish washing, cleaning surfaces & ovens, sandwich crafting, product quality review & inventory maintenance)
- Trained and mentored new employees on company policies and service protocols.
- Handled customer interactions with professionalism, addressing inquiries and concerns.
- Promoted a culture of teamwork and collaboration among staff members.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT05-2029
High School Diploma -
University of Utah
Salt Lake City, Utah05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Adaptive to new/aversive environments
- Efficient conflict resolution
- Listens to feedback actively
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- Exercising & fitness
- Drawing & painting
- Crafting
- Cooking
- Travel
- Horseback riding
- Skiing & alpine sports
- Animals
- Music, like singing & playing instruments
Timeline
Shift Leader
Mr Pickle's Sandwich Shop
03.2023 - 12.2025
Bachelor of Science - Psychology
University of Utah
High School Diploma -
University of Utah