Chloe Cope
Bloomington,IL
Summary
Current Accelerated Master's Degree student at Illinois State University, finishing this degree in the 2025-2026 school year. Experience with collecting research and analysis using SPSS, social media management, administrative and receptionist duties, event planning, management, and teamwork to achieve common goals. Seeking to use these skills in a new position through the University in a fast paced, adaptive, and collaborative environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Upper Limits Rock Climbing Gym and Pro Shop
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Strengthened customer loyalty by consistently delivering exceptional service during both one-on-one instruction sessions or large group classes alike.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Seasonal Kids Camp Soccer Coach
FCCI Soccer
08.2022 - Current
- Assisted in the set up and tear down of the field, as well as checking in and guiding families.
- Led groups of children safely through variety of soccer activities and games
- Facilitated strong relationships between campers through collaborative games, ice breakers, and shared responsibilities.
- Managed conflicts effectively with open communication, active listening skills, and fair resolutions.
Assistant Manager (Seasonal Santa Set)
VIP Holiday Photo
12.2023 - 12.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Photographed high-quality images for various print and digital projects.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided excellent customer service by addressing concerns promptly and professionally.
Summer Intern
Normal Police Department
05.2024 - 07.2024
- Observed courtroom proceedings, gaining a deeper understanding of the legal processes involved in criminal cases.
- Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
- Assisted with administrative tasks as needed, ensuring smooth operations within the department and timely completion of paperwork.
- Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
Summer Intern
Bloomington Police Department
05.2023 - 08.2023
- Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
- Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
- Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.
Education
Bachelor of Science - Criminal Justice Sciences
Illinois State University
Normal05-2025
Skills
- Highly organized
- Problem-solving
- Friendly, positive attitude
- Team leadership
- Microsoft office
- Teamwork and collaboration
- Adaptability and flexibility
- Administrative support
- Interpersonal skills
- Event planning and organization
- Statistical software (SPSS)
- Time management
Timeline
Summer Intern
Normal Police Department
05.2024 - 07.2024
Assistant Manager (Seasonal Santa Set)
VIP Holiday Photo
12.2023 - 12.2024
Summer Intern
Bloomington Police Department
05.2023 - 08.2023
Assistant Manager
Upper Limits Rock Climbing Gym and Pro Shop
09.2022 - Current
Seasonal Kids Camp Soccer Coach
FCCI Soccer
08.2022 - Current
Bachelor of Science - Criminal Justice Sciences
Illinois State University
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