Chloe Elizabeth Craig
Whitestown,IN
Summary
Reliable, high achieving sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly, outgoing and adaptable team player.
Overview
6
6
years of professional experience
Work History
Motoring Advisor
Dreyer & Reinbold MINI Cooper
08.2019 - Current
- Cultivate relationships with customers to achieve sales objectives and provide insight into new products, features, and options.
- Strategically negotiate with customers to close deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.
- Qualify and follow up on Internet leads regarding new and pre-owned vehicle availability, price, and options.
- Maintain contact with customer database via phone calls, email, and regular updates on promotional offers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Server
Boulder Creek Dining Company
06.2018 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Tri-West High School
Lizton, IN05.2017
Business Management
Indiana State University
Terre Haute, INBusiness Management
Indiana University-Purdue University
Indianapolis, INSkills
- Excellent interpersonal and customer service skills
- Strong verbal and written communication skills
- Enthusiastic and cheerful personality
- Great networking skills
- Time management
- Active listening
- Ability to multitask
- Sales Expertise
- Setting goals
- Sales software proficiency
Timeline
Motoring Advisor
Dreyer & Reinbold MINI Cooper
08.2019 - Current
Server
Boulder Creek Dining Company
06.2018 - 08.2019
High School Diploma -
Tri-West High School
Business Management
Indiana State University
Business Management
Indiana University-Purdue University
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