Chloe Culipher
Commerce
Summary
Dedicated Mental Health Technician with proven expertise in crisis intervention, compassionate care, and team leadership. Committed to lending a helping hand however possible!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Glen Oaks Hospital
Greenville, TX
03.2024 - Current
- Monitored patient behaviors and emotional responses to ensure safety and well-being.
- Maintained accurate documentation of patient progress and incidents in compliance with hospital policies.
- Conducted regular assessments of patient conditions, reporting changes in mood and medication side affects to healthcare professionals promptly.
- Trained new staff on protocols for crisis intervention and de-escalation techniques.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Assistant Manager
Sonic Drive-In
Greenville, TX
01.2021 - 03.2024
- Trained and mentored new team members on operational standards and customer service protocols.
- Coordinated staff schedules to maintain optimal service levels during peak hours.
- Ensured compliance with health and safety regulations, maintaining a safe dining environment.
- Enhanced customer satisfaction by resolving complaints promptly and ensuring quality service delivery.
- Monitored inventory levels, placing orders to maintain stock and minimize shortages during peak hours.
Education
High School Diploma -
Greenville High School
Greenville, TX03.2023
Skills
- BLS Certified
- Team leadership
- Time management
- Staff training and development
- Compassionate care
- Personal hygiene assistance
- HIPAA requirements
- Active listening
- Critical thinking
- Crisis intervention
- Customer service
Certification
BLS Certification credited to American Heart Association!
Timeline
Mental Health Technician
Glen Oaks Hospital
03.2024 - Current
Assistant Manager
Sonic Drive-In
01.2021 - 03.2024
High School Diploma -
Greenville High School