Chloe Curtis
Ames
Summary
Skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Hardworking and reliable with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Babysitter
Ken And Yoke
09.2022 - Current
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Server
The Spice Thai Cuisine
08.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Outdoor Services
Iowa State Recreation Services
08.2021 - 01.2024
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Logged services performed in service ticket system.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
- Installed new components or replaced defective parts to restore functionality.
- As employees we are given the responsibility to making sure it is a safe environment by always checking clips, tying knots, checking harnesses, and much more.
- Maintained certifications and completed training on systems and components.
- Set up and operated mechanical and manual tools and equipment.
Salesperson
CUTCO
05.2023 - 06.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Starbucks Barista
Hyvee
01.2021 - 03.2021
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Greeted guests with pleasant smile and superior customer service.
Cook/Server/Cashier
Misty's
07.2019 - 11.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- After I would receive their orders, I would then use the stove, fryer, or cutting board to make their food in a timely manner.
- I worked in the back preparing frozen food, doing dishes, cleaning the bathrooms and sweeping the floors.
- Used suggestive selling techniques to promote add-on sales.
- Operated fryers and stoves safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for sauces and salads.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Cross contamination was my main focus because of food safety, allergies, and diseases.
Education
Bachelor of Science -
Iowa State University
Ames, IA12.2025
High School Diploma -
Fairfield High School
Fairfield, IA05.2021
Skills
- Heavy Lifting
- Operating Equipment
- Problem and Issue Resolution
- Attention to Detail
- Quality Assurance
- Customer Service
- Taking Precise Measurements
- Following Safety Practices
- Adaptive and Creative
- Conflict Mediation
- Sales Expertise
- Cash Register Operation
Timeline
Salesperson
CUTCO
05.2023 - 06.2023
Babysitter
Ken And Yoke
09.2022 - Current
Server
The Spice Thai Cuisine
08.2022 - Current
Outdoor Services
Iowa State Recreation Services
08.2021 - 01.2024
Starbucks Barista
Hyvee
01.2021 - 03.2021
Cook/Server/Cashier
Misty's
07.2019 - 11.2019
Bachelor of Science -
Iowa State University
High School Diploma -
Fairfield High School