Front of House Employee
Chick-fil-A
Columbus, IN
10.2024 - 10.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner
- Assisted servers with delivering food, filling beverages, and retrieving items for guests
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts
- Helped guests at tables when in need of assistance
- Contributed to team efficiency by promptly completing side work tasks during downtime periods
- Established welcoming atmosphere by greeting each guest warmly
- Reset tables between guests by restocking low items and wiping down surfaces
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
- Kept kitchen, counter and dining areas cleaned and sanitized
- Brewed coffee and tea and changed out drink station syrups
- Completed milkshakes and ice cream desserts for customers
- Backed up servers by setting up trays and completing some food deliveries