Chloe’ DeBarge
Porter,TX
Summary
Organized and dedicated Administrative Professional, with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Dock & Bulkhead Administrative Assistant
The Boat Lift Dock & Bulkhead Company
02.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Data Governance Administration Assistant
M7 Services
05.2022 - 11.2023
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Edited documents to improve accuracy of language, flow and readability.
- Managed relational database to store information for reference, reporting and analysis.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Participated in requirements meetings to understand business needs.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Created various Excel documents to assist with pulling metrics data and presenting information to Management.
Support Analyst
M7 Services
02.2020 - 05.2022
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Supported users with software, hardware and network issues.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Monitored helpdesk and responded to incoming tickets to address support needs.
- Met performance metrics for factors such as call volume thresholds and call time guidelines, producing exceptional customer feedback.
- Answered customer support inquiries via specialized ticket tracking platforms.
Cashier
Chick-fil-A
01.2019 - 01.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Associate of Arts - General Studies
Lone Star College System
Kingwood, TX12.2022
High School Diploma -
Infinity Early College High School
New Caney, TX04.2018
Skills
- Spreadsheet Management
- Multi-Line Phone Systems
- Database Entry
- Writing Reports
- Internal Communications
- Database Management
- Time Management
- Employee Training and Development
- Appointment Scheduling
- Office Administration
- Calendar Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
ConnectWise
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Word
Google Drive
Interests
Reading
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureHealthcare benefitsWork-life balancePaid sick leave401k matchPaid time offTimeline
Dock & Bulkhead Administrative Assistant
The Boat Lift Dock & Bulkhead Company
02.2024 - 08.2024
Data Governance Administration Assistant
M7 Services
05.2022 - 11.2023
Support Analyst
M7 Services
02.2020 - 05.2022
Cashier
Chick-fil-A
01.2019 - 01.2020
Associate of Arts - General Studies
Lone Star College System
High School Diploma -
Infinity Early College High School
Similar Profiles
Julio GuzmanJulio Guzman
Foreman at Boat Dock and Sea Walls.llcForeman at Boat Dock and Sea Walls.llc
Samuel PooleSamuel Poole
Manager at Anchorage Boat DockManager at Anchorage Boat Dock
Lachelle ArellanoLachelle Arellano
Office Manager at Boat Dock WorldOffice Manager at Boat Dock World