Chloe Dempsey
Tampa,FL
Summary
Dedicated office assistant with experience handling confidential paperwork and completing routine office tasks efficiently. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Proven managerial experience supervising clerical duties as well as Front of House (FOH) and Back of House (BOH) restaurant operations. A history of fast-paced work environments has cultivated an ability to work efficiently and communicate effectively.
Overview
6
6
years of professional experience
Work History
MAINTENANCE LOGISTICS COORDINATOR
Tampa Bay Aviation
2023.05 - Current
- Improved communication between departments ensuring seamless information regarding aircraft status updates.
- Coordinated closely with flight operations teams to minimize schedule disruptions due to maintenance-related delays or cancellations.
- Streamlined workflows for maintenance personnel, improving productivity while maintaining high-quality workmanship.
- Increased aircraft availability by implementing efficient maintenance scheduling and resource allocation.
- Maintained aircraft logbooks to document all corrective and preventive aircraft maintenance.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
OFFICE MANAGER/DATA ENTRY
AeroVanti Aircraft, LLC.
2022.05 - 2023.03
- Coordinated and supervised vendors in restricted airport zones as well as ensured the completion of routine maintenance items throughout the facility
- Managed all Fuel/FBO invoices for aircraft fleets and finalized customer invoices to include fuel pricing, international taxes, member pricing, and flight times
- Developed and completed onboarding processes for all incoming employees
- Stocked supplies and managed all inventory for multiple offices, aircraft hangar, and all aircraft
- Assisted with the restructuring of the office during a change in organization structure
- Supported interdepartmental relationships through use of effective communication and interpersonal skills.
BOOKSELLER/BARISTA
Books-A-Million
2021.11 - 2022.05
- Proactively provided customers with friendly service using established knowledge of book products
- Assisted with product placement on sales floor in accordance with merchandising guidelines
- Prepared coffee/assorted beverages for guests while simultaneously fulfilling bookselling duties.
SHIFT LEAD
Café D’avignon
2020.01 - 2020.08
- Oversaw employee and facility checklists during opening/closing procedures as well as established an enhanced standard operating procedure throughout the COVID-19 Pandemic
- Managed a team of 15 to ensure excellent performance and hospitality through supervision and employee relations
- Managed coffee bar and pastry case daily to ensure health standards were met according to new and altering CDC standards
- Ensured the overall aesthetic of dessert displays to promote customer satisfaction
- Performed, logged, and recorded all cash, card, and check transactions for customer purchases.
KITCHEN MANAGER
Infusion Tea
2019.01 - 2019.12
- Managed preparations and organization for offsite catering events and onsite celebrations
- Organized the schedule and acted as shift leader to both FoH & BoH staff during business hours
- Took inventory and placed supply orders for restaurant service
- Maintained cleanliness and health standards in BoH and sustained sanitary workstations
- Prepared all food for regular restaurant service.
Education
Associates Degree -
University of Central Florida
Orlando, FL01.2017
High School Diploma -
Richard C Spoto High School
Brandon, FL01.2014
Skills
- Customer Service
- Inventory management
- Oral and written communication
- Friendly demeanor
- Recordkeeping
- Organization
- Time management
- Cash handling
References
- Tampa Bay Aviation, James Housel, 814.414.9099
- AeroVanti Aircraft, LLC, Dan Marchick, 210.838.7686
- Books-A-Million, Jose Ramos, 863.899.7211
- Café D’avignon, Valeria Bjorklund, 407.301.1716
- Infusion Tea, Darcyne Williams, 407.484.6538
Timeline
MAINTENANCE LOGISTICS COORDINATOR
Tampa Bay Aviation
2023.05 - Current
OFFICE MANAGER/DATA ENTRY
AeroVanti Aircraft, LLC.
2022.05 - 2023.03
BOOKSELLER/BARISTA
Books-A-Million
2021.11 - 2022.05
SHIFT LEAD
Café D’avignon
2020.01 - 2020.08
KITCHEN MANAGER
Infusion Tea
2019.01 - 2019.12
Associates Degree -
University of Central Florida
High School Diploma -
Richard C Spoto High School
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