CHLOE ESSICK
Ozark,MO
Summary
- Led initiatives in animal care and customer service, specializing in reptile and amphibian handling. Achieved high school diploma from Ozark High School. Accumulated 18 college credits. Contributed to A+ tutoring program. Developed and executed a fundraiser benefiting local animal shelters. Completed coursework in public speaking. Navigated challenges with aggressive, reactive, and fearful dogs and cats. Oversaw animal handling for vaccinations. Demonstrated calmness in high-pressure scenarios, such as dog fights and bites. Managed front desk operations effectively And has extensive experiance with various groups and individuals, and thrives in social environments.
Overview
9
9
years of professional experience
Work History
Dog Sitter
Chris Faulconer
Ozark , Missouri
01.2017 - 01.2021
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Gym Assistant
Rage Fitness
Springfield, MO
03.2024 - Current
- Assisted members with equipment usage and safety protocols.
- Maintained cleanliness and organization of gym facilities and equipment.
- Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
- Streamlined front desk operations by managing phone calls, greeting guests, and processing payments efficiently while maintaining a friendly demeanor at all times.
- Established rapport with regular clients through consistent engagement during their workouts which fostered a sense of community within the gym.
- Prevented potential injuries by enforcing gym rules regarding proper attire, safe exercise practices, and respectful behavior towards other members.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies
- Built and established positive relationships with patrons, team members and supervisors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Associate Lead With Keys
Petsmart
Springfield, MO
03.2022 - 03.2024
- Performed regular inventory audits to maintain accurate stock levels while reducing instances of shrinkage or overstocking issues.
- Trained new employees on company policies, best practices, and sales techniques to promote a seamless integration into the team.
- Improved merchandise presentation by creating visually appealing displays that showcased current trends and seasonality effectively.
- Provided exceptional leadership during shifts as Associate Lead with Keys, addressing any conflicts or challenges that arose swiftly and professionally.
- Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
- Maintained a positive work environment through effective communication, teamwork, and ongoing support for coworkers.
- Managed opening and closing procedures, ensuring proper cash handling processes were followed consistently.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Vet Technician
Seven Hills Veterinary Hospital
Nixa, MO
01.2022 - 03.2022
- Assisted in surgical procedures, ensuring compliance with safety protocols and protocols.
- Administered medications and vaccinations as prescribed by veterinarians.
- Educated pet owners on post-operative care and preventive health measures.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
- Provided care for animals before surgeries.
- Educated pet owners on preventative care measures to promote optimal animal health longterm.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
- Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted veterinarians with radiographs and ultrasounds.
Kennel Technician
The Humane Society
Ozark, MO
10.2020 - 01.2022
- Kept animals clean and free of contaminants to promote optimal health.
- Cared for sick or injured animals by seeking out veterinary care and notifying management.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Minimized animal injury risk by monitoring behaviors and eliminating hazards and implementing safety plans.
- Monitored animals for signs of disease, illness or injury and communicated concerns to management.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Barista
Starbucks
Springfield, MO
08.2019 - 04.2020
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Constantly expanded personal knowledge of coffee styles and varieties.
Education
No Degree - Zoology
Ozark Technical College
Springfield, MOHigh School Diploma -
Ozark High School
Ozark, MO05.2019
Skills
- Excellent communication skills with the ability to handle stressful situations in a calm and professional manner
- Active listener, giving full attention to what other people are saying, taking time to understand the points being made
- Strong interpersonal skills and the ability to establish rapport with persons of diverse backgrounds
- Excellent communication and teamwork
- Physically strong; capable of restraining large animals
- Patient, empathetic, and a fast learner
- Thrives in group and team environments, able to get along with anyone
Hobbies
Animal Enthusiast
I have owned multiple reptiles, amphibians, and birds, as well as mammals and fish. I am very passionate about zoology and conservation and enjoy doing domestic and wildlife rehabilitation.
Outdoor Activities
I enjoy swimming, hiking, and kayaking.
References
Anna Ngo
Owner and manager
Pink And White Nail Studio
Phone Number: 417-849-2208
Manon Pantaleon
Manager
Pink And White Nail Salon
Phone Number: 714-342-0640
Megan Hauschel
Nail artist
Pink And White Nail Studio
Phone Number: 417-569-5741
Timeline
Gym Assistant
Rage Fitness
03.2024 - Current
Associate Lead With Keys
Petsmart
03.2022 - 03.2024
Vet Technician
Seven Hills Veterinary Hospital
01.2022 - 03.2022
Kennel Technician
The Humane Society
10.2020 - 01.2022
Barista
Starbucks
08.2019 - 04.2020
Dog Sitter
Chris Faulconer
01.2017 - 01.2021
High School Diploma -
Ozark High School
No Degree - Zoology
Ozark Technical College