Chloe Fisher
Albany,NY
Summary
Librarian 1 and Recent MLIS graduate with over two years of experience working in public libraries, motivated to take the next step in fulfilling the Librarian 1 role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Services Librarian
Saratoga Springs Public Library
04.2025 - Current
- Ran the service desk of the Youth Services floor, including greeting patrons, answering phones, and answering reference questions for patrons 6th grade and below as well as their caretakers.
- Ran the service desk in the Teen Room, including answering phones, answering reference questions, setting up snacks and craft materials, and helping maintain an enjoyable environment for patrons ages 12-18 or grades 7-12.
- Offered proactive reader's advisory, asking questions and utilizing knowledge of the collection and the library catalog to help patrons find the material they were looking for and showing them where the items were located.
- Assisted such as summer reading, teen summer reading, and 1000 books challenge by helping patrons sign up and use ReadSquared, answering questions and handing out prizes as participants complete the missions.
- Routinely walk the stacks to maintain a neat environment, see if patrons needed assistance, help display the collection and rotate toys out for use
- Assisted patrons with technology related questions such as computer searches, using the self checkout, and navigating the library website and catalog.
Library Aide
Rensselaer Public Library
09.2022 - Current
- Ran circulation desk tasks including checking materials in and out, answering patron questions and assisting patrons in tasks such as printing, faxing, issuing new borrower cards, reserving rooms, answering phone calls and placing holds.
- Developed friendly relationships with regular patrons.
- Checked in incoming holds placed from other libraries.
- Accurately organized and reshelved library materials including books, DVDs, and CDs.
- Assisted patrons in navigating library resources including locating materials, researching and recommending books, and computer related questions.
- Performed tasks as needed including shelf reading, tidying reading area's and the children's area, generating and printing computer passes, helping with library program set up, and printing the library's informational pamphlets.
- Performed projects as needed including creating displays, analyzing collections for areas that could be improved, weeding materials that were outdated or in poor condition, and creating purchase suggestions to improve the collection.
Sales Associate
JC Penney
05.2021 - 07.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Arranged, organized and displayed merchandise to ensure a better shopping experience for customers.
- Helped customers find and select products.
Barista
Starbucks
05.2019 - 08.2019
- Utilized the cash register to receive and process payments, including operating the drive-thru.
- Prepared and served coffee, espresso drinks, teas, and food items.
- Maintained a clean environment, including sweeping, mopping, wiping down counters and tables, and cleaning the bathrooms.
- Maintained inventories by replenishing coffee bean supply and stocking brewing equipment.
Education
Master of Science (M.S.) - Information Science- Library Science
SUNY Albany
Albany, NY05.2024
Bachelor of Arts (B.A.) - Psychology
SUNY Albany
Albany, NY05.2022
Associate in Arts (A.A.) - Psychology
Schenectady County Community College
Schenectady, NY05.2020
Skills
- Service and circulation desk operation
- ILS navigation, including Sierra and Polaris
- Reader's Advisory
- Material shelving
- Display creation
- Resource evaluation
- Customer service
- Telephone etiquette
- Problem-solving abilities
Certification
Public Librarian's Professional Certificate, New York State Education Department, 2024
Timeline
Youth Services Librarian
Saratoga Springs Public Library
04.2025 - Current
Library Aide
Rensselaer Public Library
09.2022 - Current
Sales Associate
JC Penney
05.2021 - 07.2021
Barista
Starbucks
05.2019 - 08.2019
Bachelor of Arts (B.A.) - Psychology
SUNY Albany
Associate in Arts (A.A.) - Psychology
Schenectady County Community College
Master of Science (M.S.) - Information Science- Library Science
SUNY Albany
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