Chloe Grimsley
Jacksonville
Summary
A Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, inventory counts and forecasting. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Produce and Floral Clerk
Publix Super Markets Inc
10.2022 - Current
- Enhanced customer satisfaction by providing premier customer service.
- Reduced waste by monitoring inventory levels closely and taking appropriate measures to minimize spoilage.
- Assisted with monthly inventory counts.
- Exceeded customer expectations through prompt resolution of inquiries or concerns related to product quality or service issues.
- Conducted regular cleaning tasks to maintain a sanitary workspace, adhering to all relevant health regulations.
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Supported team members in learning new skills and techniques for floral design, contributing to a positive workplace culture.
- Consistently met or exceeded sales targets through excellent customer service skills and attention to detail in creating arrangements.
- Processed transactions efficiently while maintaining a friendly demeanor during peak business hours.
Ice Cream Server
Cold Stone
10.2020 - 08.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
BBA - International Business
University of North Florida
Jacksonville, FL05.2026
Skills
- Inventory Monitoring
- Item tagging
- Upselling strategies
- Order writing
- Seasonal Trends
- Holiday decorating
- Cooler stocking
- Sales and service-oriented
- Customer Service-Oriented
- Client engagement and assistance
- Inventory Maintenance
Timeline
Produce and Floral Clerk
Publix Super Markets Inc
10.2022 - Current
Ice Cream Server
Cold Stone
10.2020 - 08.2021
BBA - International Business
University of North Florida
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