Chloe Guidroz
Youngsville,LA
Summary
I've been working in the service industry for the past year & am currently searching for a position within the medical field in which I am currently pursing my degree.
Overview
1
1
year of professional experience
Work History
Togo Host
Texas Roadhouse Restaurant
04.2023 - 04.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Assisted managers with quickly resolving service- and food-related issues.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Completed daily side work and opening and closing duties without fail.
Education
No Degree - Pre-Med Psychology
University of Louisiana At Lafayette
Lafayette, LA05.2027
High School Diploma -
Southside High School
Youngsville, LA05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Exceptional communication
- Detail Oriented
- POS Software
- Adaptable to change
- Team player mentality
- Guest Relations
- Warm and Friendly
- Active Listening and Communication
Timeline
Togo Host
Texas Roadhouse Restaurant
04.2023 - 04.2024
No Degree - Pre-Med Psychology
University of Louisiana At Lafayette
High School Diploma -
Southside High School
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